Plas Y Bryn Medical Centre

Been here since 1999. Always sorted me out. Yes it's harder recently to get in. But that's obviously due to the high demand. More people over time. We are a city now. We need more GPs and hospitals. Don't blame them for constantly getting called all day everyday. They work hard and I very much appreciate it. Thanks to the reception team. Doctors and nurses.

Cheers.

Excellent surgery staffed by people of the highest order, The doctors are superb, delivering care with compassion and dignity. Whilst it's fashionable to complain, I say it as it is, not one complaint, 5 star feedback to Plas-y,-bryn.

Exceptional service this week. I spoke to friendly practice staff, saw a nurse and a doctor who were all extremely efficient. I witnessed a rude patient that reception had to deal with - which they handled very well. Thank you Plas-y-Bryn.

On Wednesday morning I tried phoning the doctors, constantly engaged, which I expected so went on to econsult. I have used this service previously for myself and my 89 year old mother, excellent service on each occasion. Yesterday 16/11/2022 I filled in a form for my mother who had been on holiday in Australia and unfortunately had to visit their doctors and diagnosed with bronchitis. Following a course of antibiotics she was getting better but still not feeling well. I filled form in at approximately 11.30 am and within an hour she was contacted to visit at 3.30. Saw a lovely male doctor who gave her a thorough check, phoned hospital as she thought she may have DVT, gave her medication for two days whilst he arranged for her to have scan and chest xray and will be ringing her today regarding her scan. Excellent service as usual.

I moved to this GP based on the recommendations! Amazing, with a long term condition I always get an appointment if I’m unwell, even if I don't call at 8am. You can book appointments in advance which since COVID had been difficult at other practices. Doctors and Nurses are wonderful and the best reception staff at a GP I have come across!

I walked in one morning and was told I had to phone not spk to reception so I stood in reception while phone rang and rang while 5 members regaled about last night's episode 12 mins later someone could be bothered to answer phone and I said I have been waiting a long time and was told they are rushed off thier feet to which I replied emerdale was absolutely fabulous and the the receptionist saw me and went a bright shade of crimson
Maybe some training is in order for these clowns who treat people like a inconvenience in thier social life

Went for my first covid injection today and seeing the queues outside i thought I'd be there ages. It was run like a military operation. Fantastic. The whole experience from queueing to leaving took just under 15 minutes. Well done to everybody there. Excellent service given.

I know there are a lot of negative reviews on here, especially for the reception team, but I just want to say, they have been consistently polite and helpful when I’ve been in touch - yes it can be busy sometimes, but they have always been really helpful for me when organising appointment for my toddler and mother, sorting emergency scripts etc.

A great team and practise , in a busy messed up situation we have all gone through patience is the key , we must remember this 🙏

Plas Y Bryn Medical Centre receptionists and medical staff friendly and professional. I would highly recommend.

The Best Surgery in Wrexham area. Especially Dr.J.Evans is brilliant highly experienced GP

Fantastic surgery, polite and helpful from receptionists through to Nurses and Doctors.

Excellent medical team and first class service from reception staff.

Always very helpful and friendly staff.