Premier Inn Folkestone (Channel Tunnel) hotel

My recent stay at the Premier Inn in Folkestone was an exceptionally pleasing experience, one that I am eager to share.

What truly sets the Premier Inn in Folkestone apart is its exceptional service. The staff were consistently attentive, friendly, and professional, going above and beyond to ensure my stay was nothing short of perfect.

I highly recommend the Premier Inn in Folkestone to anyone seeking a delightful and hassle-free experience.

Stayed 2 nights 17th & 18th Nov.
They were polite on the phone when I had to ring ahead.
Receptionist was welcoming and efficient.
Top floor room was perfectly clean and I was lucky enough it was quiet.
Bed extremely comfortable. Weather was cold outside so didn't suffer with the stuffy room others had mentioned. Windows open which makes a difference to me.
Good location near the motorway but I couldn't hear it from the car park side where I was. Didn't try the pub.
I would stay again.

I have marked down the room as there was no air conditioning, otherwise 5 star all round. We arrived on one of the hottest days of the year and there jugs of ice water at reception, room was clean and aired. We added dinner and breakfast as part of the deal. Can’t fault the restaurant or the hotel except lack of ac. Recommended if your using Le Shuttle.

We always stay at this Premier Inn when getting the channel tunnel, service is always excellent and it's so close to the terminal (5 mins in car). Would highly recommend! The food at the pub next door is also very good!

Perfect stay whilst we visited family in area. Warm welcome. Very clean and comfortable rooms. Great customer service.

Usually stay here when using the channel tunnel. Always clean and comfortable rooms. Which are good value for overnight or short stays. The adjacent pub where you get your meals is reasonable price with a great outside seating area.

Staff were great to us. Room was great too. Everything was perfect and we had a great rest ready to move onwards through the channel tunnel.

Nice place to stop over at on your way to Eurotunnel for France. Cookhouse pub next door is great for evening food and all you can eat breakfast at £9.99 each.

The room was comfortably furnished,beautiful bathroom,but I could hear loud knockind all time when I stayed,The most frustrated me the fire alarm what went on until I got out the bed.I think it went on so that I wouldn't forget to leave the room 45 minutes.

We always book here as it's great for Le Shuttle. Booking in after a long drive due to traffic was easy, staff member whos name I didn't catch got my name spot on 1st go.
Great nights sleep and a fantastic breakfast

Great location for what we wanted. Good value to bearing in mind it is very nesr the Channel Tunnel.
Bed really comfortable as always

We had a really lovely stay here on our way to Disneyland. Perfect for access to tunnel and a lovely clean, family room. Breakfast in the hotel opposite was brilliant, £20 for 2 adults and our 4 children are for free. Loads of choice. Would definitely return again.

As with all Premier Inns, they’re clean & comfortable and serve a purpose. They’re not the Ritz but not a seedy back street B&B.

The rooms were clean, I had no issues, the bedsheets were changed, the floor was hoovered, the dust was wiped, no issues there. The toilet had a very bad lingering smell, and the vent was making a really loud annoying noise, but I figured it out to turn it off eventually.

I saw a lot of reviews about noise, but it was not bad at all, barely heard anyone coming in and out.

Great value hotel, lovely luxury rooms.
Great beds really comfortable and choice of pillows. TV and tea and coffee making facilities in all rooms, along with a hairdryer. Shower and bath and toilet really nice. Staff are friendly and helpful. You can have breakfast in French Connection restaurant opposite. Great selection for breakfast buffet breakfast and cooked breakfast. You can also have cooked dinner in the restaurant as well lots to choose from.

Brilliant location for the euro tunnel. Nice clean hotel, rooms lovely and clean

Perfectly placed for the tunnel and a bargain too, we only paid £43 for our room. Plenty of parking, top ups of tea and milk in reception. Good bathroom and shower. You don’t need anything more 👍

Great stay but. Was woke up twice by people walking into our room. We did mention to staff in the morning.
We will be back only if the door security is rectified

Stayed here for a night before catching the EShuttle. Had a great meal & an excellent breakfast too.

Ideal location for Channel Tunnel. Large car park, quiet, good rooms and very friendly staff. Recommended.