Alphabet (GB) Limited

Unlike other reviewers, we’ve had a great experience using Alphabet. The staff are extremely helpful and efficient and have responded to emails. Would use again.

I really can't fault Alphabet. They administered the payments for a vehicle sourced through First Choice flawlessly. I didn't have a service package so can't comment on any of that. However, when I enquired several times after umming and ahing about whether to terminate my agreement early at various points they always answered quickly, were very polite and took time to explain the process and my options. Calls were always followed by written statements which were very clear and more than fair in terms of cost. When it came to arranging the car collection, the process was again very quick and easy and the final analysis by BCA was smooth and painless. I hope that Audi financial services are as good with my new car. Thanks Alphabet.

We have 2 cars from this company. Vehicles were not cleaned on collection from new which would be expected so that could have been better. I wouldn’t attribute to the company as a bad experience just a lazy individual in charge of cleaning.

We have much praise in terms of customer service - as handling our company issues during ‘lockdown’. Can not fault the communication, understanding or service received. 5**

Never had any issues with the lease. Have a couple of hickups with the car but their customer service refered me to KwikFit and it was sorted efficiently.

Currently leasing a car with them. Friendly, helpful cannot praise them enough. We pay a good rate, and the service is wonderful, all we have to do is put in fuel and insure the car they look after the rest

Just called as my wife had a flat tyre and was in the car herself
Within 10 min the AA had called her and 50 min later she was back on the road thanks so much to alphabet and LEE at the AA
Brilliant service well done all.

Amazing place to spend a day working!

Really helpful customer service every time i call!

No words. They just do it best.

Very innovative company

Excellent service

Car leasing professionals

Having a fantastic experience so far. Had a query and Thomas explained everything comprehensively with such an enthusiastic attitude. Car was delivered to my drive in 2 weeks!