The UPS Store

Outstanding service from Tracey at the UPS store #200 in St. John NB, at 337 Rothesay Ave. I had a very fragile and large painting that required shipping to Ontario and Tracey not only walked me through all the details but boxed and packaged the product with tremendous care. It arrived on time and received in the condition that it was sent.
Thank you Tracey and your staff for all of your amazing efforts and I will certainly use your services again!

One day i was out taking my sweet grandmother to ship many items out west. We arrived to a warm and welcoming smile from Sara and right away she went on "GO" mode. She analyzed the situation there being over 6 bags of items! Nothing but diligence and professionalism and it hardly took her any time to complete this multi box order. 10/10 service. Ps Thank you Sara for being so kind and patient with my nan, she was very impressed with you :)

I want to express how truly pleased and grateful I am for the incredible Customer Service I received at this UPS location. Tracey went “above & beyond” to assist with difficulties getting a parcel delivered overseas for me. I cannot thank her and the staff enough for resolving the issue and so quickly! I would very highly recommend THE UPS STORE on Rothesay Avenue, Saint John, NB.

Amazing service. The service felt like I have been a regular customer here for many years. After a day of dealing with the federal government and their bureaucracy and with the issues it caused, I was stressed. Tracy and Sara were fantastic with giving me options and help ship out documents to where they needed to go and within the necessary time frame. They even took my phone number to call me the morning the documents came back.
I will be bringing my future business to this store.

It is a pleasure to deal with Tracey at the UPS store on Rothesay Avenue. She is efficient, knowledgeable and is pleasant to customers. This is especially noticeable after visiting a larger competitor's store. Thank you for consistently great service!

Tracey and her team were fantastic!! I was in a pickle needing a notary in town. She helped me out there and then in an emergency. They go above and beyond to help. Use these people!!

This store is extremely organized and efficient all while being very friendly and courteous. Great customer service while getting the job done and done right.
A 'highly recommend'!

The UPS on Rothesay Ave in Saint John is a special place! The best service, quick efficiency & always with a smile! You’ll never find a better place as a One Stop Shop for shipping, printing, custom packaging, mailbox rentals, passport pictures & even Commissioner of Oaths Services!

Tracey and the gang at this location ALWAYS look after my needs in an expedient manner. Their customer service is top notch and their attention to detail is second to none. Their pricing is extremely reasonable, I can't stress enough how much I appreciate all they do. 10/10 Will order here again and again.

This shop is my go to for shipping, passport photos etc. The staff there are super friendly and helpful, Tracey got my Christmas presents to my destination on time and Sara got my daughters' passport photos done with great patience and professionalism. Thanks for your help !

Amazing service .
The Rothesay Avenue store consistently goes above and beyond my expectations.
A huge shout out to the amazing staff 😊

I've been shipping with the UPS store for a couple years now and have had nothing but positive experiences. Shipments are always scanned and shipped correctly. They also carry great products for shipping which I've bought multiple times. If you are a small business looking for a reliable consistent shipping partner pop in and see them.

My wife had to go return a package and was treated very well at this ups store. She had a great experience and highly recommends them ! Cheers

Forget Staples. When you call this store, they answer, are actually helpful and are pleasant to deal with. I've had many interactions at this store and I always walk away happy. Thank you Tracey.

I highly recommend going to the UPS store for passport photos. It's cheaper than Shoppers and they are neurodivergent friendly. I brought my autistic son here to have his photos taken, and the owner Tracey and assistant store manager Sara were very accommodating and friendly. Thank you so much! 10/10 customer service.

We had excellent service. Tracey is extremely efficient and helpful. Five stars for sure!

Bought a couple items at an auction and they were excellent helping me ship to Calgary. Pleasant to deal with, good communication, they picked up and packaged everything on their end and shipped. Thanks for the great service.

So happy with the level of service I got at this store.
I had to ship a large commercial vacuum back to the supplier in the US and it was quite heavy and bulky. The girl working there helped me get off my truck, used her dolly to get into the store and held the door open for me to bring it in.
She helped answer all my questions and had it weighed, labeled and shipped in a matter of minutes. It was one of the most efficient and smooth transactions I have experienced in a very long time.

Great experience, service that actually put a smile on my face.

Just received two items from the Liz Isaac & Citadel Gallery auction that were packed and shipped by UPS store 200 in Saint John, N.B.
My items arrived in 2 days in perfect condition, they were so expertly packaged and very well protected.
Dealing with them on the phone was also very pleasant!

I've shipped multiple times through them, and I can honestly say the customer service is stellar. My PC has made it through them multiple times in perfect shape and the help with packing has been amazing! If your looking to ship I'd recommend them