Château Saint John Hotel & Suites

We were in Saint John as our daughter was in the hospital. We stayed at this hotel for 5 nights. I have to say the people at this hotel were warm and compassionate and just lovely people. Every team member we interacted with was friendly, polite, and went above and beyond for us. There was a hot breakfast every morning, which was delicious. The room was large and well appointed. I highly recommend this hotel for anyone visiting Saint John.

Booked for medical reasons. The staff at the front desk were so friendly and competent. The lady that took care of the breakfast was amazing. I’ve never had such friendly and caring staff. Rooms were big, and very clean. Lobby was beautiful. Would highly recommend it. Debby M

We stayed after surgery at SJRH. What a pleasant surprise! The rooms were large and clean. Beds were comfortable with superior linens. The continental breakfast…superb with bacon, sausage, eggs and pancakes. Not your usual muffins and toast. Staff was more than accommodating. Highly recommend.

I stayed in the Chateau last week and it was a great experience. Unbeknownst to me at the time of booking, Chateau Saint John is actually a 4-Star Hotel and they sure work themselves up to that expectation. The entire experience was exceptionally quiet and comfortable; great value too since I only spent $146 before taxes for one night. Out of the many hotels I stayed in NB, I can honestly say that I have the peace of mind to submerge myself in their bath tub because I know they did their job.

Clean and well kept hotel with a flair of heritage in their decor, but some modern touches. Adam at the front desk and Trudy serving breakfast truly went out of their way to ensure guests are well looked after and enjoying their stay. About a 10 min walk from uptown (downtown), it’s a little bit out of the way, but reasonably accessible without too much hassle. The entrance/parking lot is a bit confusing depending on which way you’re coming in, but all in all, a lovely place to stay while in Saint John.

Another fantastic Wyndham Hotel. The staff were friendly and courteous. The room was clean and comfortable. Breakfast was including and far exceeded expectations. Definitely recommend this location.

I had a terrific stay. The hotel is elegant, clean, and attractive and was quiet for sleeping throughout my 3 day weekend. The bed was extremely comfortable - a perfect combination of firm support and softness. The breakfast was great. I would definitely stay again.

Here are my detailed ratings:

Comfort of bed 5
Noise level 5
Cleanliness 5

Room design/comfort/amenities 5
Water pressure & temp 5
Staff 5
Safety 5

Condition/appearance 5
Location 5
Parking 5

Overall score: 100/100 (5 stars)

Some of the most hospitable staff of any hotel I’ve stayed at.
Hotel is clean, cozy and has a home away from home feeling.

Front desk is always there to help any of your needs and questions, the room attendant’s do a fantastic job and have great attention to detail.

Waking up to the hot breakfast is also great. The servers and quality of food are above average and always served with a smile, and a great way to start your day.

If you’re planning a stay in Saint John, the chateau is by far the best choice for having a feeling of being at home when on the road. I have nothing but positive things to say about this location and would highly recommend.

This morning, our band was treated to an amazing breakfast host, Trudy! She was so friendly, hospitable and helpful. I wish we could send pictures here. She had me laughing and feeling wonderful by the time we finished (and even a to go box for breakfast sandwiches she made). Give her a raise… made the first part of our Tribute Show tour memorable… thank you again, Trudy!!!!!!

From Rob and the rest of our Crew

Service was great. Nice hot breakfast offerings. Room was clean and quiet.

Extraordinary hotel! Traveling for sad reasons (visiting my ailing mother in hospital) the staff made us feel like we were home. They were incredibly warm and accommodating: Sarah, Erik, Tabitha, Heather, Ann-Marie, Linette, and all front desk staff were ready and happy to help us with whatever we needed, including providing a microwave for our room, a water jug with ice in the middle of the night and a late check-out to help take the pressure off a bad day. The staff are so friendly, I don't know if I would have noticed anything negative, they're just too good. We had a good rate, and were upgraded to the hospital rate so even the value was great.
The rooms are beautifully appointed, the beds and pillows the comfiest. The breakfast/lounge is perfect for the daily hot breakfast served by the amazing Trudy, and her team, and is a great space to eat take out with an adult beverage served by Michaela of the front desk staff.
The lobby/lounge is super comfortable and frequently populated with recent immigrants, everyone treated with courtesy and respect.
Everywhere is spotless - housekeeping and maintenance are super responsive.
Finally, the little snack market was well equipped with anything you might need and if it weren't, I think the staff would source it elsewhere just to keep the client.
Will absolutely return.

We stayed here at the hotel for two nights during our visit to Saint John. Though the hotel rooms looked a bit old, they were immaculate. The beds were comfortable. The AC stopped working the second night and they changed us into another room immediately. The complimentary breakfast was fantastic. By far the best continental breakfast I've had in any hotel in Canada. Highly recommend this.

I have stayed for one night. But it was one of the best ones in Canada. The service was perfect. It was very clean. The people that they work are very nice and they like what they do. It affects customer’s psychology in good way. I really appreciate the lady who serves at hot food at breakfast. I really advise you to stay.

Everything was 5 ☆☆☆☆☆ Huge rooms with 2 queen beds, spotless bathroom. Very helpful receptionists. Fabulous hot breakfast served by a friendly chatty host. Underground temperature controlled secure free parking.What more could one ask for?

Love everything about The Chateau! The friendly greeting when we arrived from the awesome gentleman. Christmas decorations were amazing. Thank you! ♥

The nicest people I have ever encountered. Amazing service. Rooms are crazy clean. Well kept. The owners and the people who work here take care and great pride in providing clean and spacious accommodations. Absolutely loved it. A big surprise .

My favourite place to stay in Saint John, I’ve literally been here at least 100 times and have never had a bad stay, front desk staff always friendly and spot on with reservations . Breakfast is always delicious and served by the friendliest lady.

Didn't know where we would stay in St John. Was the first place we seen and stopped in. Stayed for 4 nights. Paid day by day as we didn't know how long we would stay. Room was superb. Comfortable bed. Very clean. Fresh towels everyday. Staff was beyond wonderful from front desk to cleaning crew. Trudy the kitchen queen chats with everyone and is caring. If you need a place to sleep and feel at home this is the place. Will certainly come back for a real vacation soon.

Staff is very helpful, friendly and we especially enjoyed Trudy's warm and bubbly personality in the mornings! Large rooms, a fantastic breakfast and located a 15 minute walk to downtown shops and restaurants. Heated underground parking included. Highly recommend!

Nice clean and elegant rooms. Complimentary breakfast is amazing with large selection and the most energetic staff they always made me smile! Great access to highway and 5 minutes from many famous sites.