Crowne Plaza Saint John Harbour View

We were in town for a business meeting and our stay was wonderful, from arrival to departure everything was great. We arrived before the standard 3pm check-in time and was promptly checked in to our room. Madison Smith(same name as our daughter) was very friendly,
but also very professional. When we got to our room it was very clean and comfy, only thing was it had a shower and we would have rather a tub, I called the front desk and Madison had us in a room with a tub right away. We visited the restaurant for supper and met Cindy, she was a delight, the whisky burger she recommended was amazing. Raj at the front desk was amazing, great service with a smile. I have over 20 years experience in the hospitality industry with major 5 stars resort chains, so I do believe I'm qualified to say that the staff i encountered here were all top notch.

I have been singing the praises of the newly renovated Crown Plaza- and I’ve only seen the main floor so far. I’ve recommended the pool membership and the entertainment areas to friends because I was so impressed with the pool and hot-tub! Not surprising though because I stay at the Crown Plaza wherever I travel. I passed along the compliment to the friendly staff a couple of times but thought I should write that comment here. I received a membership for xmas and it’s been wonderful. I hope they reconsider and continue this service. It’s truly the only local hotel I would recommend.

My husband and I stopped in for dinner on our way home.
He had club sandwich and I had the pan seared salmon and it was delicious.
Thank you to Cindy for usual great service and Tony who made the meals.

the staff were so amazing. we were a bit of an inconvenience to them during our stay but they were super helpful and friendly throughout the whole time. their manager of costumer service did a great job and treated us with such care.

This hotel is perfect. Amazing views, excellent staff, and fantastic room. Even the pull out couch was super comfy. Food was delicious! Cannot wait to return!

Just dropped in for a late Breakfast. Our Server Tracy was Awsome. Always checked on us and made sure we had everything we needed. The potatoes with onions and mushrooms were so good.!! Will definitely be back .

We had excellent service at this hotel during our one-night stay. The staff were very friendly and the beds extremely comfortable. I would definitely recommend staying here.

Kayla

Excellent hotel. The hotel manager and personnel are friendly, approacheable and helpful.
The place is covenient for transport going to Mc Allister mall, walmart and other shopping places.
ILast but not the least, I will recommend this to filipinos going here at st John, Canada to stay on this place that they will never regret.

Had breakfast and it delicious. Price was great & Tracy,our waitress was awesome! Will definitely be coming back again soon.

I particularly enjoyed the use of the gym at this hotel. I had run into an issue with my room but Guest services manager Rajilha took good care of the situation. Look forward to the next time.

Polite staff
Clean rooms
Food was good
Priced reasonably
Alot of updates to this hotel.
I would stay again.

This was the perfect hotel for our needs. Close to everything, the recently renovated rooms were comfortable The breakfast was great, and all of the staff was friendly and efficient.

Excellent space, serenity is superb…. Excellent kitchen staff, customer support great… would always come back , got good sleep on mattress…..👍🏿🏆

I had lunch recently with friends and the food was amazing!!! The service was exceptional. I have been recommending Saint John Crown Plaza to everyone

Front desk was very helpful and efficient. Building is a little dated but the rooms are super nice. Restaurant is really good for the price, and the included continental breakfast was excellent. 10/10 would stay again

The exterior of the hotel may not be the most appealing, however our rooms were newly renovated and very nice. No carpet, new comfortable beds, new furniture, and a bright clean bathroom. The pool was great. Breakfast was a decent meal. The staff was pleasant. The hotel is still in the midst of renovations, so there were areas under construction.

Great place. Great restaurant and food
Rooms are fantastic

Rooms are beautiful and clean, staff are very nice and food is very good

My mom and I just left,the staff is amazing,the rooms are very nice,although all the staff was great my mom and I will always remember Mark,front desk and Cindy waitress,thank you all for a beautiful stay,and I would highly recommend the hotel,oh and most important,they food,amazing

Newly renovated room. Clean and comfortable . They are renovating in certain areas of the hotel but we had no issues with noise or anything. Staff are courteous and polite, we will stay here again. Located near restaurants and breweries.