Canadian Tire

I booked an appointment for a new battery. Showed up had a quick discussion with the guy determined the battery the was on the medium high price scale was best for my truck. He could have tried to nickle and dime me but he was pretty honest and they did it in no time at all. I use them again as well as I would recommend them in the future.

I have been using this auto shop for over five years now. They always do an excellent job and the staff there are so lovely. Shannon was extra helpful today and I just wanted to give her a shout out, because she deserves it. I wish I knew the other gentleman that worked the front desk, because he has supported me many times over the years and he is just wonderful. He mentioned he is retiring soon, so I also wanted to give him a shout out for being wonderful employee.

Shannon Steven Tom(you're the best Tom, cust service) Sarah is SO great, Mitchell is the pro's pro mechanic!!, are an incredible team!!! This THE BEST MECHANICAL service of ANY OTHER C Tire location! I go here, 15 min drive away, though I live just a few blocks from another C Tire location!! I won't name substandard locations of 'supposedly fancy auto repair shops', just be sure THIS team at CANADIAN TIRE SERVICE is some of the best prices and mechanical skill you will find in the GVRD !

Great staff and location. Sometimes, their products selection is less than other Canadian Tire stores.

I wrote a negative review for the Langford store, so I better write a good one for the people that did what Langford couldn’t! Thank you Shannon and the other gentleman (sorry, didn’t catch your name) in the tire shop! They were very helpful in helping me get what I was looking for. I might have to make the 15-20 minute drive instead of 3 minutes, just to get good customer service when I go shopping at Cdn tire. Thanks again!

The Auto Service staff here work as a team and clearly trust each other. The problem with our vehicle was identified quickly, every effort was made to find the needed part. When one was not available on the Island, one was secured on the mainland to be delivered the next day. This is a Canadian Tire service center that is used by returning customers. Highly recommended and thank you to the team for getting us back on the road safely and professionally.

We buy a significant amount of household items, car related maintenance supplies and even bird suet blocks from CT, the prices are always good. I also have a decent amount of Mastercraft tools that have provided great service over the years. I am happy to have a "bricks and mortar" store like this close by, sometimes online isn't the best shopping experience especially if you are unsure of what you need and have to see the item! But they also do online very well and we have taken advantage of this type of shopping as well with great results. Thumbs up!

I got a good great deal on Lights then went to dog section for a good toy. I love it that when I ask for a product that I'm told what isle it's found. Super easy shopping there and always go through the people checkouts NOT the stupid automated ones
I'm a union activist So keep people in their jobs!!

CT Royal Oak service department is great! For less than the price of a brake job I booked at the dealer months ago (but then the dealer just did a brake inspection and said "oh it's the REAR brakes that need doing – we don't have those parts and it'll take at least a week to get them"), I got new rear pads and rotors, engine code diagnostic, replace faulty oxygen sensor, provincial inspection and oil and filter change, all the same day! They're not the cheapest shop in town but better and cheaper than the dealer AND they know what they're doing!

We always find what we need here - and we’re happy to support our local businesses.

Tom, the Service Manager...Lovely Shannon and the team are great to have. They will explain your options and the repairs needed. If there's something you're not satisfied with, they are open to making things right. Yes, it gets busy... it is what it is. Patience is rewarded with understanding there. They do their best, with the staff/space they have.

Super grateful to the kind and accommodating staff of the Broadmead Canadian Tire auto repair. I came in with a flat tire near the end of their extremely busy day and they squeezed me in, patched my tire, inflated it, and got it back on my car in under 30 min. They didn't charge an arm and leg and did it all with a smile. The lady at the desk even came and found me in the store to let me know the car was nearly done. It's rare to experience this level of service these days so I have to give a major kudos to this team of great people. Thanks!

Paul from the auto service department was very helpful and went above and beyond helping me find a replacement alternator for my vehicle. Calling multiple local places for their stock.

They have pretty much everything. Service center is run by some great, long term employees.

It's great working here 👍🏻people are so friendly.

I thought I had a missing part to my a pressurized air pump so I went back to the store to exchange it but the customer service agent opened the box and showed me where the parts were 'hidden'. A quick 2 minute fix and it was done. I told her I felt silly but reassured me that it happened all the time.
She was kind and patient which I appreciated very much.

Love the customer service at this location!!! I recently bought a BBQ at this location and had a small warranty issue with it. I went to the customer service desk and didn't realize the store closed in 15 mins. I got to the desk and asked who I should talk to about the issue, and suggested I'd call them back the next day, as they were obviously closing. The rep was so gracious, she told me it wasn't a problem, she'd help me deal with it. She dealt with it quickly, efficiently, and with a smile on her face despite the fact they were now closed. Now that is AWESOME customer service. Thanks so much, I really appreciated that 'service with a smile!'

Canadian Tire is a great place to shop for most items you need around the house. The addition of their Triangle Rewards means I try to find what I need here first. Stores are clean and the staff is helpful.

Canadian tire has a lot to offer, everything automotive, tools , small kitchen appliances, table chairs, storage units, bicycles, fishing gear, kids toys, and the list goes on. Most fun are there seasonal displays, always big selections, kids especially like these displays, most staff are courteous and helpful.

The automotive department really goes above and beyond for us every single time we have had car issues. They are professional, courteous and friendly. I would like to especially mention Gary and Paul, who have always been good to us. We have not had very good experiences with Canadian Tire in the past, but these awesome folks have restored our faith in them again. I would highly recommend them!