Brown's Plumbing & Heating, LTD - Steinbach

I had a great experience with Brown's Plumbing and Heating.They were very responsive with the initial quote. I got the estimation in less than 24 hours after visiting. During the first visit and installation guys were wearing protective covers on shoes.They tried really hard to install the boiler in one day. The work was done neatly and they were respectful of my property. They covered by fabric all the way from entrance to the place where job had to be done. All main actions were agreed before doing them.After the installation Ryan explained how it works clearly and answered all my questions.
I would highly recommend them to anyone looking for a reliable and professional installation service.

Rudy was awesome and extremely helpful. I had just purchased my house and Rudy quickly ran me through some of the operations of my water system. He made valuable suggestions on additional work without making me feel pressured and explained the different test that he was doing. My faucet was replaced for a reasonable price along with quotes and information that I will be needing in the near future. Thanks!

I have happily relied on Browns Plumbing and heating for many years with different homes. They are always professional, provide fantastic service, and fully explain what is currently going on and options for solutions for many different budgets. I also appreciate the text with a photo of the service personnel that will be showing up, taking comfort knowing who will be at your door.
Thank you for always going above and beyond!

Dwayne was very professional and polite. He worked really hard to resolve our problem. He was very helpful. We certainly will deal with Brown's again. Very pleased! Ryan was a pleasure to have in our home. He worked long and hard to get our heat working. He was very professional and efficient. Thank you for a great job!

Brown's went well above and beyond over the past two days to get someone out to assess my leaking hot water tank and provide me with options to have it replaced. From the very first callback (there was an issue with the phone line) to completion of the work, the whole team was phenomenal.
Dylan was prompt, professional and courteous throughout the whole process and I now have hot water again going into the weekend.
Would definitely recommend their services to anyone!

We were provided exceptional service from Tim. He took time out of his busy day to install a new hot water tank after ours quit. He was very quick, thorough and a pleasure to work with. Highly recommend

Great experience-service personale - friendly, pleasant and effective communicator.
Offered replacement options with prices for comparison, respected our decision and promptly installed detectors and furnace filter. Thank you.

We had our well pump fail on the weekend. Ryan was at our place within the hour to diagnose the issue. He presented us with options including some upgrades we requested, and we had a new system installed by the evening. High quality equipment and a very professional install. Ryan was prompt, thorough, and patient as we worked through the decision. .

I was impressed with the great service that Dylan gave my neighbor so i promptly called Browns and booked Dylan to get out furnace checked for the winter. Dylan did a great job on the inspection, and made sure that I had no questions unanswered. I like the emailed report, very thorough. It’s a pleasure to have an enjoyable service call with such a polite and knowledgeable service man. Thank you to both Browns and Dylan. I will be recommending you to all my friends.

Browns sent a text reminder the business day before inspection, which helped a ton. Addressed concerns efficiently and quickly. Did minor repair when a concern was brought up. Super professional, includes you in every step, even takes the time to answer questions from children. Would absolutely recommend Browns for all heating and cooling needs!

Great job done! Tim helped with any furnace issues I brought up. He is very efficient and knowledgeable. He is a very nice man and has great patience with all the questions I had for him

new furnace installed today - these guys were great, very knowledgeable. No question was ever too much and walked us through everything we need to know and set up the thermostat with detailed instructions for us. Appreciate how respectful they were of the home and cleaned up after they were finished. Can't say enough how great they were.

First time using Brown’s Plumbing and Heating. We had our furnace serviced by Marvin and can’t say enough good things about his personality, knowledge and informative information that he provided. We are definitely considering their MVP Membership that provides 24/7 priority service on heating, cooling and plumbing. Brown’s will definitely be our go to for servicing our requirements in the future.

We enjoy having Ryan as our service tech. He is very polite and treats you with respect. He is quite knowledgable about his work. Ryan is so easy to talk to. Thanks Ryan.

Tim was great. My basement needs some supply and return lines added to accommodate my renovations I am adding to my unfinished basement. He was promt, knowledgeable and communicating what I wanted was easy. I will wait for the quote

From the friendly voice when I called, to the prompt service eceived, I was very impressed. From the time of my call to the time our furnace was repaired was 2 hours. Hailey the technician was professional, knew her work, and had patience to answer all my questions. Great job!

Easy and effective communication and service. Dwaine was friendly and thorough with his work. Very knowledgeable and got the job done quickly. We will definitely call Browns again when we need them. Thanks!

Fantastic and quick service even though it was after hours and Rudy was very friendly. Thanks for getting our heat up and running quickly!

Edited: Rudy was in for our annual water system checkup today and like always, was fantastic 😁 Always explains everything very well and is quite in depth in his inspection.

Amazing service by Dylan!! Very helpful, kind, and looked at something else that I was wondering about. Such a wonderful person to deal with, so glad that another awesome employee comes from Browns Plumbing and Heating! 🙂

Tim was a top notch, A+ individual who prides himself on customer service! Brown's heating team ( Ryan, Madi) did an excellent job coming in to replace the furnace. I was incredibily impressed with their customer service (Tia) . Honestly they covered every detail and were able to fully get the job done in a timely manner. Thank you for the extra attention to detail, sincerly appreciated.