Vape & Grind Underwood

Brilliant customer service, amazing attention to detail and fantastic product knowledge. They made me feel welcome and provided me with an easy to shop experience and no question I had was too much trouble to answer. I will definitely be back for the service and product selection.

5 Star Service. Great vibe and atmosphere. Customer Service, Recommendations, Pricing is #1. They listen, ask questions, verify your needs and offer options and solutions. I will return and happily spend my money here as a repeat customer.

This store is amazing, highly recommend, great customer service and amazing product range, the staff will always take time to explain everything and give great recomendations about products if your not sure of what u want or need. I recommend this store to all my friends and family

Great. They helped me out a lot. They even let you try the flavors.

Awesome store, great customer service and great products. Super welcoming atmosphere

The staff was incredibly welcoming and helpful. I would definitely come back!
Zahra and Asif have a very positive attitude and they have very reasonable prices
Highly recommended
The shop has a good vibe loved it!!!

Been only once in the shop and got excellent and very helpful advice. Since then I ordered online and the service is amazing. Ordering in the morning and 5-6 hours later you get an email that it's on its way and will be delivered next day.
Highly recommend this shop

Excellent service and products, Highly recommended.
Have visited this store a few times. The store has a great range of products, the owner & the staff (Zara) are very knowledgeable, friendly, polite and helpful. Wouldn’t go anywhere else.

The best customer service for my partner. So helpful and cares about your needs.

Will definitely be back and recommend to everyone. Walked away so happy!

Went to VandG with 2 mods not working Asif and the amazing staff were extremely helpful and knowledgeable, had everything I needed to get me going again , well done guys , definitely my go to place 10 out of 10

Wonderful customer service each and everytime. Very patient with showing devices and how to use. Thorough and friendly towards new and existing customers. 10 stars!

Pleasantly surprising !
Not only was it great to walk into a shop that was clean, tidy and very well presented the staff went out of there way to make my wife and I feel like we have been going there for years. The real bonus I found with theses guys is there honesty. No hard sell, they took the time to give me what I wanted.

Steve.

Awesome little shop good range of juices,mods, and accessories. Staff is great very friendly and helpful as you expect from the cape community.
Try some they brands they sell.
I love the fact they open late so it suites people that work a 9-5 job.
For me the traffic better and I get there faster when the traffic good.
Jeremy Watson

Excellent customer service, staff are super friendly and helpful. Always find what I'm looking for and wouldn't go anywhere else. 100% recommend these guy to everyone!

Good range of items with friendly service.

First time in a Vape store and I already love it! Staff were super helpful, very friendly and take the time to help you with whatever you need. Highly recommend! <3

Friendly staff the moment I walked through the door. Online store had buggered up my order so went here from a recommendation. Got a stick style kit, guy filled it with his own personal juice without charge. Will definitely be going back!

Greatest experience! Loads of incredible flavors and heaps of awesome machines and accessories! Customer service was immaculate. So pleased with my visit. Will definitely back and definitely recommend to anyone. Especially the vape community and those who are newcomers to the vape world.

What a truly Awesome place to shop!
•Fantastic atmosphere!
•Impressive product selection!
•Sensational customer service!
I would absolutely recommend to check these guys out! The Shop is easy to find and has plenty of parking available.

Awesome place! Lots of choices and as a new to vape person Meri at underwood was amazing and so helpful in finding what worked for me, loads of knowledge and helpful tips. I’m so happy with my new vape and the flavours recommended to me. This will be my shop moving forward from now on. Thank you