New Balance Outlet Store

Super friendly and helpful service from the 2 staff members I dealt with, Jenni and Lucas....especially when it came to finding a specialist fit. The store was busy but they still managed to attend to multiple customers at once, remember each customer's needs and look like they genuinely enjoyed working there. A rare experience in a retail outlet store.

Went to uni hill first time to purchase shoes to fit an orthotic. Went to new balance and was served by a young man named Corey well what can l say about his professionalism and caring nature.He made me feel comfortable and gave me the time to get the right shoes which he did.Thank you for making it easy for me buying shoes and not feeling embarrassed. He is an asset to the company. Thanks Sandra and Maria

Got some new shoes and a beanie today. The customer service was amazing, I highly recommend people go to this store.

Price was really reasonable also, I was surprised that it wasn't more expensive.

😀😀😀👍

Last week we went to this store looking for a new pair of runners, we were astounded by the service, it was first class.
In particular the assistant named Lexi she went out of her way to make the experience enjoyable. She was welcoming and very knowledgable about what I needed.
Congratulations on a great store, service and knowledge of the products.
Every other business could take lessons from the way your staff treat customers well done. Geoff Kay

Being an outlet they only had a small range of the latest shoes which might also be because of covid related delivery and distribution issues, but I was able to determine the size and width i needed which was different to my usual fitting so it was a very worthwhile visit. The young woman who served me was very helpful and knowledgeable and other staff in the store very friendly, acknowledging me in passing. Had a decent range of clothing and accessories and plenty of items were on sale. Pleasant and positive experience. Got a lot out of it.

Hi 👋 I was just here last Saturday, as I found myself in need of a new pair of ‘kicks’ (as my two kids say) 😹. Renee was SUPER helpful in informing me on the shoes features and helping me buy and choose some NewBalance model 880s. I’ve been wearing them everyday! Great customer service, thanks so much superstar! P.S. if I could give ⭐⭐⭐⭐⭐⭐ I would 😘👟

Friendly staff. Good bargain.

Great exeperience, wlaked in not expecting to buy anything and was quickly looked after by the attendant, she was super helpful and genuinely seemed liked she wanted to help me find the shoes that best suited me. Emma is a superstar and desrves recognition for her work and customer service.

Lexi at Uni Hill Store was absolutely amazing. Her knowledge and customer service skills are exemplary.

Excellent staff. Sienna helped us out a lot.
Great hep from Nicholas and Cori

Great quality products, prices and staff. Stephanie was so friendly, informative and helpful. I will definitely go back. I would give more stars if it was possible. Thank you!

Loucas was very friendly and professional and delivered great customer service, having my father and I leave laughing!

Wonderful store experience always Exceptional customer service with expert fitting Special mention to a great brand embassador Stephanie !

A shout out to Jenni. She’s really attentive and personable and made the whole sales experience pleasant.

Amazing staff and it just seemed effortless to help us out

Great store. Staff are very friendly and helpful.

Always great staff, thanks for all the help

The staff always advise the best fit.

Lovely, friendly staff.

Good stock and helpful staff