Poolwerx Emu Plains

I recently got into contract with Poolwerx Emu plains & so far it's been a smooth experience for me. The staff is polite & knowledge & best part is the remote tech support, which is awesome.

Keep up the good work guys 👍

Poolwerx is a total gem for pool owners! The team there really knows their stuff – they give amazing advice and are super friendly. I love how easy it is to reach out to them on WhatsApp any time of the day. Whether you're sorting out a tiny issue or planning something big for your pool, they're always ready to help. It's like chatting with a buddy who just happens to be a pool wizard. The service is top-notch and you can tell they genuinely care about making your pool experience awesome. It’s so refreshing to get such great service and support from a local shop!

I hire Poolwerx Emu Plains 1 month ago to take over the maintenance of our pool, they were extremely prompt and diligent with the first clean, Montana then took over the maintenance of the pool and when she had finished it was crystal clear. I was provided constant updates during the service including images of all the testing results and pool, very pleasurable to deal with and I know my pool in now in great hands.

The Emu Plains team were extremely efficient when responding to us for a pool service. They used What’s App for clear communication & videos of the issue, arrived on time and were extremely respectful. Would highly recommend

Amazing service from Montana and the team. Fantastic attitude with friendly nature and willingness to provide technical advice. Great experience and thank you.

Tim and Bev were extreme helpful with my issue. Highly recommend them, they will do their best to help you in the most cost effective way!

Tim from Poolwerx got me sorted with an ozone generator. Water is now super crystal clear.
Recommend Poolwerx to get advice and work done to make your pool sparkling.
Peter

The team helped us replace our pump that's been going for over 13 years but finally gave up.

The team used whatsapp to keep up communications and surprisingly worked out well as Montana had to come back out to fix some leaks but could organise it super quick.

Great service. The Emu Plains Poolwerx team are very responsive and doing a great job of maintaining our pool. Highly recommend

Great service and the technicians know their stuff. Very flexible with appointments if they need changing. Tim and the team take time to explain everything pool related.

I've had a wonderful experience with Montana and Bryson. Our pool was in a terrible state and they did an amazing job draining and acid washing it. Our pool looks like new! They are both personable, knowledgeable, prompt and a pleasure to have helping out with your pool. I am so appreciative of their help!

Great friendly service. Expert advice.
We needed to replace a broken sand filter. I chatted with Tim from Poolwerx Emu Plains via the Whats app group. I shared photos of the issue and got a fast response to my issue. A very reasonable quote for a
replacement and installation was provided. With in a very short period of time the issue was fix and we had a brand new filter installed and fully functional.

Fantastic expert service delivery with great communication.

Thanks Tim

Great customer service in store, conveniently located and always willing to do what it takes to help ensure the pool is looking amazing.

Poolwerx Emu Plains.
Thank you Tim, Montana and staff for the service in maintaining and providing a full service, assisting to help maintain our pool in good health.
Your assistance, service and continued support has been very much appreciated. Have relocated to new premises without a pool, but wish Poolwerx and all the staff, the best and a big thank you for the support received.

I was a previous employer for Tim and the team. If you want absolutely honesty, transparency and most of all a sparkling clean pool that’s perfectly balanced look no further. Tim had extensive knowledge on pools and equipment and the team backing him are a great group. Behind closed doors and to the public eye this company is awesome.

Staff are friendly, experienced, and don’t try to rip you off with excess purchases. Very happy and will continue to return.

Bryson did an amazing job. Very happy with the service.

Fantastic service from Tim and the team at Poolwerx Emu Plains. They have been doing a brilliant job since taking over as new owners of the business. My pool service is always first class and they even have a Whatsapp tech support group which is great when experiencing any issues.

Tim and Craig have done a fabulous job looking after our pool. Tim even responded to a question I had out of hours. They take photos of what they have done and share a chemical list of everything they put in the pool to keep it looking pristine. For a pool novice, I feel we are in excellent hands.

Great fast friendly service, good post service customer support. Recommend