OTR Pasadena

I go in very early most mornings on my way to work and am always greeted by a friendly lady that is busy cleaning outside. She always says good morning and has a chat with a smile on her face even though its really early.
Always plenty of pies and iced coffee lately which is good.
Its a good start to the day

I contacted this OTR tonight after our son and his girlfriend got out of a car with a suspected drunk driver. Both shaken and only 15 years old I cannot thank the staff enough from this store for keeping the kids safe until they were picked up. Special thank you to ELLIOTT from OTR.

I have been regular customer there. Leon always friendly and professional.

Friendly staff. Good range of food and drinks. Has a subway as well.

Great customer service guaranteed...
Good work felix....🙌👏

Very bad on your part OTR.
Asked for soy milk hot choc but service guy didn’t bother and tricked and made me with normal milk. If you can’t fulfil order please don’t accept.
People with severe allergies gonna die like this. Please keep your standards. Otherwise gonna loose your customers slowly. Never going to get hot drink from OTR again. Sleepy faces every-time you go there. If I get sick now I will take this further.

Stopped there in the morning today, To buy 1 Foot, Subway Chicken Teriyaki. Was Served by a guy with long braided hair. Decided not to get a baked bread. Was treated with this Garbage left overs from previous day. Bread was breaking into pieces just by touching. And chicken teriyaki was freezing cold instead of being hot? How the hell? Subway EAT FRESH, Right? No,,,, Subway Eat Leftovers from Yesterday. Absolutely furious. When i opened my Subway to eat. It was dripping because all the stuff was freezing cold. And i had instant tooth ache but biting the chicken & tomato. Disgusting. Never stopping there for petro or anything ever again. Have a look at these pics.

Yet another filthy, dirty On The Run - its shocking how little regard this company has for cleanliness - if the shop and driveways etc are this disgusting can you imagine what their back of house must be like??

The man that served us was extremely rude, we paid for a coffee, twirl and a doughnut and then he never gave us the doughnut so when i said we paid for it and just wanted it he said he didnt and made us pay again, when we checked our bank it clearly added up saying we did pay for it so i asked for a refund and he was really rude