rebel Doncaster

Great service by Molly. This is the second time she has helped us and provided outstanding customer experience. I picked up a new shoe yesterday that was faulty and she provided great assistance in getting a replacement shoe to be kept on hold in Rebel Emporium as that was the only pair in the size I was looking for left in Melbourne.

This store never disappoints and goes above and beyond to assist everyone.

exceptional customer service I have experienced this morning from Jacob at Doncaster store. He went over and beyond to help me locate the items that we need urgently. Huge thank you to Jacob. I’m

Customer Service Staff (Anthony) was really helpful to me. Stayed with me till end & showed me different shoes to try without hesitation. 5 STARS for that!

Outstanding Customer Service by Kaitlin!

I’m writing this 5-star review in appreciation of Kaitlin (I hope I spelled that right), a sales associate at Rebel Doncaster. She demonstrated exceptional customer service by helping us find the right size basketball and facilitating a smooth return of a previous purchase from a different Rebel store. Her kindness and expertise turned our shopping experience into a delightful visit. Big thanks to Kaitlin for her outstanding support!

I bought 2 pairs of Air Max's for my daughter for christmas (shh, don't tell her :). The 5 stars is for Caley at Rebel Doncaster. I was an annoying customer asking for the right size out the back at 3 mins to closing. It was no trouble for Caley. Otherwise I was headed for a different place/deal tomorrow. Thanks Caley!

Great service from all of the staff there, lovely bright, clean shop and it even have a basketball hoop to shoot!

My 10 month post-operative foot required special fitting. Across 9 months I’ve had the most professional and experienced staff fitting me at Rebel. Second time was a brilliant and knowledgeable guy called Jimmy (Priyakant). He went above and beyond, leaving me so impressed by his knowledge and ability. I will definitely get him to make recommendations and to fit me from now on. Such a refreshing change to receive such great service. The range at Rebel is also awesome.

Joseph in the shoe department is an absolute rock star.... no pressure, one of the few times I've felt like the service is actually legit and not a sales pitch.

Big thanks to Pratish for his help today. He was super helpful and went above and beyond to find the shoes I was after for my son's birthday gift

This rebel looks as if it has been recently revamped and it looks amazing! Fresh new modern shop style. Friendly staff that are always willing to help and plenty of stock of anything you may need!

Sammy is the best! He is so lovely with my daughter - my daughter always wants to go to see him when she needs new runners. Not only is Sammy helpful he is also very knowledgeable and patient. We will keep coming back to the store because of Sammy ☺

This store is Huge & picture perfect! All staff were genuinely friendly & helpful, fast to offer help & advice. I found & finalised 3 different items in 5 minutes, and then out the door.

Big shout out to AJ. He was so lovely over the phone and went over and above to find a basketball for us for a 6th birthday gift. When we met him in store he was so friendly. AJ your customer service is A1. Thank you! We will be back when our friend is older to buy that Lakers basketball. 😊

Came here for a return and it was super smooth and simple! Staff were also very friendly.

Big thanks to Anthony. Great service and didn't give up on searching for the product I was looking for

Amazing customer service! Thank you for assisting and organising the installation for my dad's treadmill. Ran into a few issues, however this was quickly resolved with the help of Cal, Lilli and Laura.

Dad's loving his birthday gift! :)

Conveniently Located, Rebel Doncaster offers 2 floors of sporting goods for everyone.
Theres also a Basketbal Hoop enclosure for the younger ones or young at heart to enjoy.

Finally the Nike Free Run 2 shoes gave out which led me to Rebel Doncaster for a new pair of high end runners.

The store was clean and well presented with thoughtfully laid out sections of apparel. Nice energy and general ambience. Whilst I waited to be attended to, I browsed the shoe range and frankly was overwhelmed with the options; admittedly I know little about new runners (the Nikes were 10 years old). David then politely approached me and explained the nuances of my preferred options, honestly and openly with warmth and genuine interest, without bias. Following an accurate foot measurement I tried on several pairs and went with the Asics Gel Kayano 29. Brilliant shoes !!

Online shopping may be convenient, the faceless nature appeals to some.
However if you genuinely care about your feet, want a fitting and great advice and service, go to this store and ask for David. You will not be disappointed.

Lastly, the interactions between David and myself were happy and friendly, these connections are remembered fondly and are something not found in a few keyboard strokes when ordering from suppliers who really cannot be trusted.

Thank you again David, I wish you all the best Mon Ami.

And support your local Rebel Sport Store!! Real people with real care.

Excellent customer service especially from Caitlyn! She's super duper amazing! There was a big scary guy there too, but he's harmless :p Very happy with my new shoes. It's like wearing happiness on your feet. Thanks a bunch guys!

A huge thank you to Doncaster Store Manager - Mason - who resolved my complex Fitbit issue with cheerful efficiency, great patience and impressive professionalism.