Woolworths West Lakes

I love how the staff are always having a laugh ,creating a great atmosphere. Very nice ppl and the fruit and veg area have great quality.i will definitely shop there

I have been shopping here for years and customer service has always been really good. A couple of weeks ago I went through Emily’s checkout. Not only did she pack my bags perfectly she was super friendly, and quite frankly an asset to the Woolworths team at Westlakes. Thanks Emily for making my grocery shopping so much better!

We love shopping at Woolworth. Friendly staff, great prices 👍

Same as Coles, my wife loves travelling the 40km here 😳

Woolworths always has what I need no matter what the item. Staff are always helpful with everything.

Great place to go get what we need, it's clean and tidy. Customer service is always helpful and friendly. Scan on the go is my best option for a quick in and out shopping criteria. Variety of food options is good too, good prices. Parking is abundance, park upstairs or downstairs, some offer two hour free parking, but I use the express parking which is free. Thanks for making shopping quicker upon visiting.

Lovely customer service they went out there way for us 😀 👏 👍

I had to do a return and Bronwyn, who served me had the best customer service ive experienced in a long time. Thank you so much

Love the Scan&Go option at West Lakes and also at Fulham. Makes it so much easier to shop without having to take groceries out of trolley, then scanning and putting back again. Just scan as u go on your phone and pack into bags and then pay at exit.

Quick Service, Great Variety

New store new staff with a fresh outlook. Never wait long for a checkout. Remember though the self checkouts have cameras, cover these up if gou dont like your face on their data system of face recognition. Cheers

It's got everything you need and the staff is very friendly

Got everything we needed, including some lovely fresh fruit. Very friendly staff and very quick through the check outs

Love this store me and my family is shopping from Woolworths west lakes from last 10 years. Best and good products available in affordable prices. Highly recommend 👍

Great place to get what's needed for a quick shop. Woolies keep the shelves stocked. I'm sick and tired of having to pull out empty boxes to find what I need. Don't you have some one going around to do that?? I've noticed this a lot more in recent times.

Have half height trolleys for my size tall. Wipes to wipe trolley and hands. A good variety of products and prices. Lots of variety for those to choose from when paying at checkout. Staffed as usual the old way serving one at a time. But need to line up.. then fast staffed lane for those I think up to 12 items. Two people usually there. Then 5 or 6 do it your self checkouts on each side. One side cards and one side money or cards. I think. These self checkouts are easy to follow and so nice for the machine not to remind you to take your items. But if you need the reminders then foodland drakes are good for that. Friendly helpful staff. Smooth in and out. Process I shop in smaller amounts as things run out. Up to 12 items usually. Though sometimes more I use a staffed person then sometimes and may be any shop. Love the coffees and toasties at the cafe good price.

I have recently moved into the area and found the the quality of stock is great but the service was excellent ...especially from a young checkout lady Maria. She was helpful friendly and talkertive and always had a smile on her face. She should be applauded.

Brilliant service! I had been served by a short blonde girl who had the sweetest soul. Went above and beyond and packed by bags excellently! Will definitely be returning to be served by Stephanie!!

We were there at about 8pm on Christmas eve shopping as we had flown in from interstate late afternoon. The staff were stacking non perishables for the next shopping day and putting away the perishables. I asked for some bagged potatoes as there none on the shelves and the only staff member available said he thought he saw some out the back stopped his stacking and a few minutes later brought me out a bag of the requested potatoes. First class service.

We use the self checkout and we had issue of the split payment for the cards. I pay for a $50 gift card for the first payment the check out lady help us to put the pin it went approved but then it got stuck of Finalising the Payment on the screen so she called manager to help us. It can’t retrieve the last transaction and went for about 15ish waiting still not resolving. Ann Marie I believe she’s the manager and said that’s all good I left the gift card for her and she said the rest will be served as from Woolworths good deeds. I’m felt a bit shock and overwhelmed. I am willing to pay rest but she said nothing to worry about. I say thank you for the manager and the check out lady for handling it well the situation.