Abicus

A really lovely little shop. Nice selection of items (especially the records and jeans), and the staff were great. Can't wait to go back next time I'm in Newcastle!

Made an online purchase of a pair of Birkenstocks that’s out of stock in my size almost everywhere I looked. A very pleasant shopping experience. Dispatch and shipping were very quick and the product was very nicely packaged in sustainable packaging. Definitely recommend shopping at Abicus!

Outstanding customer service. I had an issue with a product. They contacted the supplier on my behalf and I was very happy with the outcome. I was kept in the loop for each step of the process and they made everything a cinch. Thanks Abicus for the excellent customer service. 11/10

I rarely leave a review, but I cannot write one for Abicus.
I bought a pair of Birkenstock shoes that for a start I could not find anywhere else.
They had it.
I received the shoes way before the estimated delivery date, which was already quite fast.
When I opened the parcel, the pristine box was carefully and beautifully wrapped with a lovely card that had a personal handwritten small message.
It had quality, aesthetic and care put in every aspect of the parcel and it indeed made it a delightful and singular experience.
Thank you
And no need to say: best place, best experience - cannot recommend enough

Fantastic customer service, support and efficiency sums up Abicus. Local store in Darby St Newy that has always been helpful both online, on the phone, on email and in store (haha! yes I have purchased and inquired through these mediums).
My last interaction with them recently, I thought I had to post a review as its moment like this that you realise the care and respect that goes into every interaction and sale you have with the helpful team
Coming off the back of a 3 month drawn out and frustrating warranty issue online with a scooter purchase on Amazon, the team at Abicus were quick to respond, efficient in sorting out the warranty issue and then express posted the watch to me within a week and a bit.
5 stars for a brilliant approach with the no fuss, questioning or being grilled about all aspects.
Thank you and look forward to my next purchase.

Wonderful customers service! I made a mistake on my order and the team got back to me within a day and were able to fix it for me, meant a lot after a terrible week. I looked everywhere for the shoes I ordered and came across this amazing shop that had them in my size and colour I wanted.

Thank you Abiscus for my Birkenstocks! They arrived promptly and are so comfortable. Looking forward to popping into the shop one day for a proper visit. And also thank Annette for my lovely hand written note. What a lovely touch!

A massive thankyou to the "Young" girl who went above and beyond with helping me work out which shoes were going to be the right fit and style. As a terrible decision maker, she was excellent in helping me make a decision. Patient and attentive with excellent skills in decision making. Thankyou!

My first time ordering from Abicus and I would highly recommend them.
I placed my order online on Sunday evening and the item arrived Tuesday afternoon.
It was packaged very well, and it also came with a hand written note thanking me for my order.

Customer service top notch everyone extremely helpful fantastic place to shop. Great variety of clothes and shoes.
Highly recommend this business 👌

Ordered boots online, great customer service, replied to emails quickly when I had to exchange sizes. Good selection of stock!

I purchased some King Giz vinyl from these guys. The items arrived promptly, and the packaging they use is top notch. They couldn't have been more helpful and pleasant to deal with. I highly recommend them.

Struggled to find the Birkenstocks I was searching for anywhere online. Luckily Abicus had a great range of stock!

Very easy to navigate and purchase. Shipping was quick and the personal touch was great.

Highly recommend shopping online and supporting them.

Lovely little store, Newy owned and operated, staff are always so friendly. Quality of the goods instore is awesome, and at very reasonable prices as well. I find myself shopping here pretty much every time I come to Darby street, definitely recommend it.

I would recommend the team at Abicus in a heartbeat! I have been so impressed with their incredible support and speedy customer service.
Thanks so much to Tim for his excellent sunglass fixing advice and then help with organising a replacement once we realised we were dealing with a manufacturing fault. From start to finish, every interaction with these guys has been easy, personable and concise. Keep up the great work!!

Really helpful friendly staff. I found some very unique Xmas gifts. A real mix of things to choose from. Will be back when we are in Newcastle again.

Great stock/labels online for those of us who live afar to peruse, quick delivery of my purchase with a lovely personalised note attached. More than happy to support this wonderful business.

Without hesitation i would recommend Abicus. I have made a couple of online purchases and their customer service is outstanding. The handwritten note of thanks from Sarah adds to the experience. I am a huge fan!

This store is perfect. Small little space filled with so many interesting and fulfilling things. Staff were amazing and more than willing to carry a conversation. Can't wait to go back again

Purchased a hard to find record online through Abicus. Item was well packaged, delivered promptly and in good condition. I very much appreciated the attention to detail re the additional paper packaging and personal message.
I'll be back.