JB Hi-Fi Canberra

Ashlee did an absolutely fantastic job serving me today. She was so kind and more than keen to answer my myriad of questions. She was very clearly knowledgeable which thoroughly helped me to understand the more complicated specs.

I visited JB Hi-fi today and received the most amazing experience and help from the lovely IT man. He genuinely cared about my needs and directed me to the best product. So grateful to have been assisted by him! Overall 10/10 experience. :)

We went to JB Hi-fi canberra center to get our stuff for PTE test and Aswin helped us and recommended us a tools that suitable for the PTE preparation. Aswin so nice and helped us a lot, thanks Aswin!

JB is my go to for electrical appliances and technology, my experience has been they stand behind the stuff they sell and have helped with several warranty issues with major purchases, their advice is solid and pricing competitive.

Love JB Hi-Fi! In all locations! You can check the product online and then go in and shop! Look for the staff, they all have the JBHiFi tag around them. Was able to shop for a phone for a relative! Online said was in stock and the person said out of stock but then went to the back to check and came back with it! Apologised too for the system in shop not being accurate!
But great service. I'd live in JB HiFi any day! 🤣😁

What can I say, my favourite 😍 shop for white goods, TV and tech.
Always very good service and great backup support when something goes wrong with a product.

Nice store layout and attentive staff!

Good selection of electronics and they even matched a price from Officeworks website.

Went to buy phone at JB HiFi at Canberra Centre. The team here is super helpful and friendly. Was met by a lovely girl who helped me with my queries and answered all my questions. Unfortunately, I didn't get her name, she was the one with glasses, wearing hair in top bun, lovely to deal with. Another team member, Laksh was helpful as well. Definitely a positive experience and I ended up purchasing 2 Google Pixel 7 from them and they gladly swapped one for different colour the next day as I changed my mind with xolor options. Highly recommended :)

I did click&collect today. The sales assistant is amiable. The girl answered the questions from her heart and helped me, which made a deep impression on me. Her name is Arlo. (keep your smile)
Thanks a lot 🙂

Just went in to look at some samsung phones (A54) for my mother-in-law. The lady (sorry I didn't catch her name)who helped me couldn't have been nicer, even when I said I wasn't going to buy a phone today.

Her genuine advice has made me consider a higher grade phone.

Adi helped me with my camera and he was so helpful, I had gone to Belconnen JB and Teds cameras and didn’t experience the level of helpfulness and expertise of Adi. Promote this man!!

Despite being really busy due to the iPhone 15 drop, staff were really helpful and gave me really good advice as to what I should purchase.

This place is exactly what it should be. Place is well stocked. Good range. Great value for money and comparatively reasonable have never been JBs strong points however the "price match policy works well so if you end up paying more than you should - you've only got yourself to blame.

Oooo, I'm a glutton for punishment for these earbuds the Jam Gamers.
My pair broke recently so I went to buy my soon to be third pair (1st was a gift and broke). I chatted with the nice gentleman and showed him what they looked like out of the box because he was curious, when DANG!!! Hits me hard with a 1 year warranty that I wasn't aware of. all the staff I came across tonight were very helpful and were insistent that I get this sorted out. The pair that I got were brand new and on sale so I got a partial refund as well (I feel so happy with the how lovely the staff were, I would still give them a 5/5 regardless of the sale. Because they were very engaging and helpful staff) Thanks EarBud Guy, Front Counter Lady with the phone (multitasking pro btw) and Bearded Refund Man!!!!! I am shocking with names sorry

I'm a bit blown away with the exceptional service I received at JB Hi-Fi Canberra center - I felt compelled to ask for names and write this review.
I needed a product warranty replacement and didn't have my receipt, It was a recent puchase and i thought I'd take the chance at the service desk to see if they could hunt down my receipt from another store. The staff went above and beyond to help me, it was a timely
process but they kept reassuring me and said it was no trouble along the way.
Thanks to Alysia, Zoe, Allegra and the gentlemen that processed my warranty exchange.

Josh was an amazing sales person and buying anything through him is an experience.

I was in for an iMac 24, he made the process super easy and exciting, he made me pretty pumped for the product I was about to purchase and was very understanding about price matching, getting associated accessories as well as respectful about letting us make up our mind between purchasing at JB vs directly at Apple.

He went above and beyond to help, even when we were mistaken about an extended interest free promotion & did his absolute best to ensure the entire experience was positive and exciting, as it should be when purchasing a product that expensive.

He also made an effort to make us feel at ease as he answered technical and logistic questions and attempted to provide solutions at every juncture. 10/10 service, well done Josh!!

Matt T from Civic is awesome! He not only has amazing people skills but also went above and beyond to provide exceptional service and advice. He’s definitely one of the best out there!

Came in on Boxing Day and even though it was absolute madness, staff still found the time to notice I needed help and were friendly and knowledgeable. Also loved that staff were able to help out at the pay points around the store to keep the line moving.

Great service, clean shop. Well laid out.

Matt Taylor is such a friendly and knowledgeable Manager, who goes out of his way to offer superior service to all customers he is involved with. Visit Matt today at the City branch in Bunda Street, you wont be disappointed. Tell him Elena and Ian recommended him