Department of Transport Bunbury

I did my pda a total of five times, failing the first four by a land slide. Instructors were incredibly kind and informative and helped me to be a much safer driver each time. Ron, Chris, Rick and Dorothy are all amazing at their jobs and great people.

I'm not usually one to review a government department, but the staff here are worth commending. They went above and beyond what I required of them and they were genuinely interested in helping me out.
Thanks heaps.

I visited the Bunbury Branch today to enquire re Concessions available with my newly acquired WA Seniors Card. Friendly greeting at the door asking what assistance I required today. A short wait to see Ayden. Great job on handling the issue quickly and professionally. A positive attitude and willingness to go the extra mile for me was much appreciated. Excellent product knowledge during the visit. Invited to return to the centre should I have any more questions. Thank you Ayden.

I’m purely giving this rating because I was served by the nicest lady (didn’t catch her name, probably mid 20s , dark hair) was so absolutely lovely to me and made my experience very easy and enjoyable! So thank you to you if you see this!

I’d like to thank Dorothy for my daughters driving assessment she is very professional she is very good at her job 👍👍 Thankyou

My son passed his PDA here on his 1st attempt. Rick was an experienced assessor who tried to calm my son's nerves and make him feel at ease before heading off on the test. Was provided with some tips and constructive feedback at the end as well as although he passed it wasn't perfect!

Jane was really friendly and kind for help me,good experience!

Jane was absolutely magnificent - thank you!

We didn’t wait too long, Older lady serving us was very lovely. We had to change old plates to new ones she asked if we had a preference and bought out numerous plates and let us pic, she was happy and pleasant to deal with, she also had great customer service.

Visited the Centre on a Friday, a busy day in most establishments, and expected a long delay. Was pleasantly surprised when I was called up to the counter after only 15 minutes.
My enquiry was regarding entitlement to concessions on vehicle registration and what I thought would be a quick resolution turned out to be more complicated. The young man attending to my enquiry was Ayden and I thought it would be remiss of me not to place on record my appreciation of the manner in which he researched and solved my problem. Nothing was too much trouble and his attitude and pleasant manner was exemplary.
Well done and thank you Ayden.

This was the quickest DOT visit ever. Ayden was super helpful and friendly! Thank you!

A lovely lady served me, she went above and beyond to help out late on a Friday afternoon. She made many phone calls and her attention to detail was spot on. Not sure of her name but very happy with the whole experience.

Visited on Friday 30th October 2020, approx 11am. I was greeted on entry, and after explaining my situation, re changing over number plates, was referred on to a lady named Shannon. The service and professional advice and help I received was exemplary. I was extremely impressed with the outcome. Thank you very much to those involved.

Excellent service. Fast, efficient and smooth customer service.

Fast, friendly and efficient. Rebecca was most helpful with senior and licencing requirements. Thank you.

Very courteous, helpful and friendly staff here, normally a wait

Went in with my son for his Ls. Emma and Ayden were great and efficient. We were in and out in no time.

Trainee Georgia went over and above on a complex transfer with a big smile despite being past closing time.

The staffs are always friendly. The driving instructor she is very kind and professional. Well done Dot bunbury!

Now Service WA brought in my elderly mum to do seniors card, great staff very helpful made my mum very comfortable.