Shoppingtown Hotel

We are regulars bringing mum up for a lunch for a while. The staff are always so friendly and good serving delicious and generous. Today I had the porterhouse special. It was cooked to perfection (rare) and had great flavor. Mum had the seniors grilled fish with was very moist and had lovely flavor. Brilliant lunch once again, Thankyou.

Great spot for a family gathering. Nice view. Prompt service. Salmon very good and the open souvlaki and waffle fries great. Saturday night booking for 19 adults and kids handled nicely. Plenty of choice for all

We just saw BABBA live at the Shoppingtown Hotel and everything was simply amazing!
From the staff (Simon and his team), the venue easily catered for 400 patrons, allowing for dancing up near the stage, as well as tables and chair, for those wanting to relax and enjoy the band and with two well stocked bars which complemented the venue nicely. We had so much fun, we could not get off the dance floor. Well done to everyone for giving us a memorable experience. 😊

I wish to thank Zoe for her exceptional service. We booked the Garden Bar for my dad's birthday and would definitely book it again for another event. The bar staff were amazing and friendly, the food was good, with compliments from guests regarding the spring rolls, the mac and cheese croquettes and the mushroom arancini. Everyone had a fantastic time and loved the venue. It was perfect for what we needed. We were able to arrive early to set up decorations and time after to pack up. Zoe was great leading up to the event and answering all my emails and many questions. Thank you again to Zoe and Emily for a wonderful night.

My event at Shoppingtown Hotel was nothing short of exceptional. From the moment we stepped into the venue, the atmosphere was inviting and the staff's dedication to excellence was evident. The hosts at Shoppingtown Hotel truly went above and beyond, ensuring every aspect of our party was seamlessly executed. The service was impeccable, and the attention to detail made our celebration unforgettable. I wholeheartedly recommend Shoppingtown Hotel for anyone looking to host a remarkable event. A definite 5-star experience!

I must give special recognition to Zoe Holst at Shoppingtown Hotel. Her exceptional hospitality and attention to detail truly elevated our experience. Zoe's commitment to ensuring every aspect of our event was perfect was remarkable. Her professionalism and warm demeanor made a significant impact on our celebration, and we are grateful for her outstanding service.

My wife and I just saw BABBA at the Shoppingtown Hotel and what an absolute bash, Simon and his team put on. But being regulars my wife and I weren't surprised. For Simon and his team, putting on nights like this is like shelling peas.. Simon and his team are well organised and everything ran like clockwork. For anyone wanting to see great live bands at a fantastic, run by a fantastic team, you can't go past the Shoppingtown Hotel. Keep an eye for their upcoming live bands... you won't be disappointed. Well done Simon and team!!!

Tonight was especially exceptional food wise ranging from the exceptionally well done batter of the fish and chips to the incredibly well executed steak done in medium rare with a great balance. All thanks to Max the head chef, tonight was a great meal.

Gathering of 24 people aged 18 months to mid-70s for 3 presentations over 5 hours. Ample secluded parking for guests’ cars was available adjacent to the meeting space. All equipment in the Galaxy Room was reliable; plentiful delicious savoury & dessert foods (catering for allergies) was delivered on time. Adjacent indoor and easily monitored outdoor spaces catered for the young and any disengaged people. Event manager Zoe oversaw all aspects of planning leading up to and on the day in a warm and friendly manner, coped with a coffee machine breakdown during the event, and ensured coffee, refreshments and such were provided during all breaks. Attendees expressed great satisfaction with the experience at this venue.

So wonderful to experience five star service in the burbs. A good variety of tasty dishes on the menu and modest prices. A special thanks to Luke who ensured nothing was a problem from charging my phone to helping with a spilt drink. Gemma also was a great cocktail maker and smiley table service. Thank you

I recently visit at Nightcap at Shoppingtown Hotel, I have to give a huge shoutout to their incredible customer service team.

Unfortunately, I misplaced my wallet. I panicked, retracing my steps everywhere I went, but it was nowhere to be found. Dejected, I called hotel reception to explain my situation.

The staff went above and beyond to help. They not only checked the lost and found thoroughly, but also talked to their manager to assist

To my immense relief, someone hand it back and everything still in the wallet. I was so grateful for their honesty and attentiveness.

This experience truly highlights the exceptional customer service at Nightcap at Shoppingtown Hotel. Their genuine care and willingness to go the extra mile made a stressful situation much easier to handle. Despite the initial scare, I would definitely recommend this hotel to others for its comfortable rooms, friendly staff, and outstanding service.

We had an amazing birthday party today! The party host was incredibly helpful, ensuring everything ran smoothly and catered for food allergies. The magician organized by the hotel was fantastic and tailored the performance perfectly for the age group. We had so much fun, and it truly made the day special. Thank you for the wonderful experience!

Great atmosphere!! Really great staff,Laura was super helpful and made it a great experience for us!! Will definitely come back again

Had a night out with friends and our meals were fantastic. I had the chicken Mignon which was absolutely amazing!

Had the pizza special
Share between 5 people
Enjoyed my tender rump steak 🥩
Great service and food
Will be back

A big Thank You to Zoe and team for excellent service at our Awards & Christmas Party on the weekend. The team was friendly and accommodating, and everything ran smoothly. The buffet and desserts were excellent, thanks to head chef Max.

Brilliant customer service. Greeted with a smile on arrival from Luke and seated in a lovely spot that had a panoramic view of our city!
Great lunch and Bec was always,friendly when collecting the plates. Thank you. Will definitely come again!

Booked my work Christmas party with Zoe the functions manager and had the most amazing and seamless experience!
The catering was delicious & the venue was decorated beautifully :)
Hoping to come back again next year, would highly recommend!

We had a lovel Christmas lunch on the 26th of December. It was also a birthday lunch. Food was great. Venue very lovely. Fabulous views of Melbourne City from the windows. Friendy staff. Beautiful building. Lot to offer it's patrons. Service very good.

Travelled to Melbourne for work. Decided on Doncaster accommodation so Nightcap at Shoppingtown Hotel looked like a good choice. Booked directly & got great service from Laura & acommodation manager. The room was a great with everything needed for business travel. Good choice of dining & bar options on site with great meal choices. Complimentry breakfast packs were handy for early morning starts.

a big thank you! to all involved, today I had my 50th Birthday, very happy with the service, food and staff, thank you! for the milestone day to remember, highly recommend to all, 5 stars all the way