Vitality & Wellness Centre

The team have been fantastic from the beginning. The reception staff are very kind, thoughtful, professional and supportive with a great understanding of so many things.
Greg has been my life saver. Working patiently, collaboratively, kindly and supportive we even have a laugh too. Greg’s knowledge just blows my mind away and the connections of our body to our health extraordinary. Makes Western medicine look pretty poor.
I thank you for all the education, support, understanding and most of the treatments you have recommended even when I am not too keen on the odd one I know it’s best hot me and we have a joke about it.
Thank you for everything and assisting me to believe in me. Kym

All the team at Vitality & Wellness are gold. Greg has an astounding depth of therapeutic knowledge which has benefited our entire family. From GP prescribed cortisone inhaler and after a few sessions, throwing puffer away altogether, to eliminating menopausal sweats the Vitality & Wellness Centre is our proven & trusted health care team.

I have been using Vitality and wellness for a few years now, I was suffering all the normal symptoms of menopause, hot flushes, night sweats, mood swings etc. After consulting with Greg he recommended cortisol calm, be calm and Chaste tree, Wow what a difference it has made if my life. My symptoms are now very minimal and I get a full nights sleep. I recommend anyone to give it a go, they have really worked for me.

Just purchased some products from Vitality & Wellness Centre. Greg was amazing. He was so knowledgeable and provided excellent customer service. Highly recommend for all your health and wellbeing needs.

Brilliant customer service, I live in Melbourne have ordered a few times. Attention to detail really professional postage quick highly recommend

Over the past year I've made much progress with my gut-related troubles thanks to Greg and look forward to continuing to put my health first with the support from Vitality & Wellness.

Great products, impeccable service and very impressed with the wealth of knowledge provided. Highly recommend!

Fantastic products, excellent advice, and friendly and professional service. I highly recommend Vitality & Wellness Centre.

Got the product that I needed hassle free and very quick. Thank you ♥

My experience with this provider has been really disappointing: I've ordered a product that is highly perishable, and for that reason I paid extra for express shipping. The provider assures on their website that they won't ship "cold" products on a Friday, which gave me confidence to order from them. Yet, they shipped on Friday (in spite of me placing the order on a Tuesday morning!). It arrived on Sat morning in a local warehouse, but being weekend, it was delivered on Monday morning only - with a melted icepack, making the value of the product questionable. What is even worse, when I raised the issue with them, they first claimed the product is ok out of the fridge for 30 days; when I told them that's not true (based on information from the manufacturer, who said max 24-48h is ok), they counter with claiming that same manufacturer said 3 days (forgetting they earlier they reassured me 30 days is ok!). They apologised for the mistake ("new hire"), but didn't take any steps to fix it - leaving me with wasted money and a big delay in starting my treatment. In the meantime, orders with providers from out-of-state and even New Zealand made it here next day or within two days after placing the order.
To the vendor: I hate to write such a negative review, but I am hoping this will encourage you to be more careful in the future - it's people health you are playing with it, and if you are in this business, that should matter more than the cost of replacing a potentially compromised product.
UPDATE FOLLOWING THE VENDOR'S RESPONSE TO THE REVIEW: I am happy to provide anyone with a copy of the email exchange proving that I politely engaged with the vendor, always responding to their communication (rather than "hiding behind a review", as they claim), inviting them to solve the issue instead of just finding excuses. The review was the last resort, when they stopped communicating. Oh well... I no longer feel bad for writing a negative review: it seems like avoiding responsibility and blaming others is a pattern here.