Petbarn Rothwell

Charlie started puppy school today.. straight up he was “teacher’s pet” and there was an instant attraction to a fellow Student, little female poodle called Poppy.. they were making puppy dog eyes at each other. Charlie’s teacher was very knowledgeable and I think we will get a lot out of doing her lessons.. she was also very informative about products and food that will benefit Charlie’s health and wellbeing.

Today I shopped in your store ,every time I visit and that’s regularly the staff are so helpful, but today even more so when Bailey assisted me , he made my day with his happy , smiley and friendly personality his parents should be proud what an extraordinary man.
Made my day,
Regards,
Elaine Olive.

The Rothwell Pet Barn team are always friendly and very helpful. Bailey has served us twice now and provided helpful hints and ticks to help with our cat. With price matching and great service we will keep coming back.

Amazing customer service. Always professional and go above and beyond to be helpful. They price match other retailers for the same stocked products.

I've always found petbarn franchise all stores are great friendly staff most have been working there for a long time and pursue this as a long term career as most have the same to similar interests in animals and are extremely knowledgeable in the products and if you didn't no this but they will price match if u find the same item online at a cheaper price so ya really can't get much better then that as its already cheap then when u get it cheaper you feel great knowing that they are there to get the best prices for you and the right products for your pets highly recommended across the board don't matter what petbarn you go to its all the same I hope my review helps you out if it does can u give me a thumbs up and follow me for more reviews

We visited Petbarn Rothwell today and the service by Meagan(I hope I got name right) was exceptional. She assisted with puppy supplies and was so kind when I got upset about losing my pet. Cannot thank her enough..

Brilliant customer service, acknowledged quickly once instore. North Lakes store is closer to where I live, but selection and goods on display is so much better at Rothwell along with the friendly service.
Went 3 times to North Lakes store only to be ignored. Much prefer to drive the extra 5-10 minutes out to Rothwell. With kitty litter and a few bits, I spend a minimum of $150 a visit.
Love Petbarn but go where the service with a smile is.

Good wide aisle (wide enough to swing a cat) ha ha. Helpful friendly staff 10 stars. Very clean place.

Always have a really positive experience at this store! The staff are super friendly and helpful 😀 always very kind to my pooches.

Staff are friendly and knowledgeable! I won't go to any other pet store ♥ if you want staff that will listen to you this is the store for you!

Always great service, it's like taking my dog Marley to the toy shop, got him a flexi L 8 mtrs lead best thing I have ever bought, he also got a new toy monkey and dry food. Thanks to the lady that helped us we love Pet Barn

The girls did such a brilliant job with my bearded collie x tasmanian smithfield terrier (unless I took the wrong dog home)

Went in to Rothwell to get some medicated shampoo for my dog. Wonderful service from Zac 👍🏻 thanks for all your help mate 👍🏻👍🏻

Staff is very helpful and polite, They have good knowledge of all the products and the store was clean and tidy

Easy access with the most helpful staff. Lisa even rang me to advise that an out of stock product had since come in👍

Bree & Lisa give this store the best vibe. They're knowledgeable and are always willing to help you out with any pet queries you many have. Every staff member is pleasant.

Awww I love this place, we have been petbarn members for over 2 years now. We take our fur babies Marley and Maisey for grooming once a month, my babies actually love coming here they get treats and lots of cuddles too. Highly recommend Petbarn Rothwell

Great selection and Megan was an incredibly helpful and down to earth staff member!

The nicest, friendliest staff you will ever find, understanding, helpful, will look after you & always welcome your fur babies as if they were their own. I wouldn't go anywhere else.

The staff member I dealt with last Sunday was amazing and really knew her stuff when it came to dogs. She gave really good advice and offered other alternatives too.