Vital Medical Supplies

I was pleasant surprised with the speed of my delivery. My son tends to self harm and it is very important to me to have the medication on hand.

Ordered on Sunday and arrived on Tuesday. Awesome service

Vital Medical has continued to be a reliable service and respond very well to any feedback we've needed to provide over the years. They have been able to rectify any challenges we've faced, and have always been polite on all phone calls. The website ordering service could do with a bit of spruce in terms of images and descriptions of the some of the less common medical items, but that's really my only suggestion. We have trialled other medical supply providers, and have found Vital to be the easiest to communicate with, and very competitively priced.

A very good company to deal with.Their website was easy to use and order from.

Outstanding customer service and communication.
So rare these days that you can even contact a company by phone and talk to a real human being straight away.
I received my quality goods safely, promptly and dealing with Helen was just a pleasure.

Vital has been a fantastic business partner over the last 12 months. Helen (our account liaison) has been great. She is always quick to respond and sort out any queries, issues or support any projects we are working on.

We have been dealing with Vital for a while now. They have been excellent. Our account manager is Nina and she is a pleasure to deal with, she is courteous, super helpful and ALWAYS available.
Their online system for ordering and payment is so efficient, useful and user friendly.
Thank you so much Nina
God bless

AMAZING Customer Service Thank you Helen, for contacting me about my order, and updating me on my stock deliveries. It was lovely to speak with Customer Service, who are very knowledgeable and helpful. You even followed up with an email! Thank you so much

Always happy with services from Vital. Team at customer service is very helpful. My recent interaction with their Territory Manager is a very pleasant experience. The extensive knowledge and resources our Territory Manager processes took away a lot of stress in setting up a new practice. Thank you Vivian!

The staff is very friendly and very helpful.highly recommended

Easy to deal with - excellent website and great price for the product I was seeking. Good to know that this type of service exists.

Dealing with the Vital crew has been an absolute pleasure. Not only did they have an empathetic ear to my concerns they also abled me to purchase a product (blood pressure monitor)of superior quality at a great price.
Thanks Helen for your professionalism
Tim Bourke

Amazing customer service and care-factor - an absolute pleasure to deal with!
I called and wrote to several other medical supply companies, and Vital Medical Supplies were the only ones to step up and help me with an urgent order :)
Don't go anywhere else!

Vital Medical Supplies have always been friendly, extremely helpful and can never do enough to help me when needed. They go over and above to help when we need any items, especially if they are urgently required. I am especially grateful for Helen who does her best to be available to speak with when I require anything. Thank you Helen and Vital Medical Supplies for having such a great service.

Had great 1st class service from Helen at Vital, she went above and beyond to get extra product to us when we needed it and email follow up along the way. Couldn't ask for any more! Cheers all at Vital.

Vital Medical has been my supplier for 9 years. For the past couple of years Nina has been my Sales Rep and is so professional and efficient that it makes my work so easy. Thank you Nina for looking after the needs of my business.

Helen Koveos was a pleasure to deal with. I have never come across a person with so much product knowledge. She is an asset to your company. 5 stars all the way but she deserves 10 stars!!

Bough several instruments from Vital Medical Supplies till date. Helen Koveos has always been fantastic and offers a great rate !!
Always happy to recommend Helen for a great professional service !

I received my order in very good time. Vital Medical Supplies is the best, thank you.

Thank you Vital Medical supplies. You have by far the fastest delivery and the friendlies, most helpful customer service. Special thanks to Helen for looking after my enquiries.