Joad Sportz Supplies

Wow, Super fast delivery. I was looking at the Dutch site of Steco racks then I found Joad Sports. Definitely will be purchasing more from this Company. See photo of rack attached

Joad Sports Supplies - Rockymounts Backstage - How do I add another star? Had done a massive amount of research online and asking around had found a lot of stuff that looked good but did not meet my requirements, until I came along the Rockymounts gear. I waited almost a year and made do with a tailgate pad, can I say it was well worth the wight not just for the product but the distributer also.

The customer service and communication from the guys at Joad was unbelievable. I was kept in the loop every step of the way and I mean every step, as I was probably one of the first people in oz to order one as it wasn't even on their site yet. They offered multiple payment methods and didn't push one particular method on me. They were honest and upfront about exactly when the shipping container was coming in and kept me updated the entire way. One of the boys ended up dropping the package off to my house as he was visiting a mate so it was great to thank him face to face for everything. The only issue was that he dropped it by in the arvo and I didn't have time to put it together before it got dark. I was EXCITED! So service overall unbelievable very happy. 5 Stars.

Have a ute and had been using a tailgate pad which had been great for carrying a heap of bikes when with mates but seemed a bit pointless when most of the time I only had to worry about my bike. It rubbed the s&%t out of the paint on my car and rubbed on the bike frame. Also I couldn't put the cover on the back so everything else had to be in some kind of waterproof bag when traveling.

On to the rack itself. I F&$%ING love this thing.
1. Packing - Very well packed, nice and solid box. The rack came with not a single scratch on it. Needless to say I was stoked.

2. Assembly - Was vey easy to put together. Instructions were simple to follow and all bolts were separated into plastic bags. Every bolt, nut and washer mentioned was included. (+ some spares like the blue screw handle). Not a single strip to Bunnings. Again a happy man. Note: It was handy to have a second person to help assist.

3. Operation - On the plus side everything worked as it should have. I love the solid feel as each section 'clicks' together. Confidence inspiring! The swing arm is the greatest thing since sliced bread. (Had borrowed carriers from mates that tilted down but still had to rest the tailgate on the carrier and lean over the bikes to get to things in the back). Now I can swing the bikes out of the way and get to my gear in the back, sit on the tailgate...

On the negative side... It seemed to be a bit stiffer to move then what I had seen in the videos. I may have done up the lock nut slightly too tight? Paranoid? Also the thing is brand spanking new. Might free up over time.

4. Removal - So there is a nice thick locking cable that mounts to the carrier. I love this thing compared to some of the bull$h!t ones I have seen included on some other brands that I could bite through. However you obviously need to take this off before unloading the bikes and no it doesn't nicely tuck away into the folding arm but it will actually deter / stop someone from stealing your bike. On the PLUS side you can throw it in your backpack and use it else where!!! Other than that it is a piece of piss. The carrier folds away nicely when not in use both on and off the car.

Other stuff...
1. Doesn't have an auxiliary plate holder, brake lights or indicators.
2. It was super easy to make one of these.
3. It would be nice if the people at Rockymounts put the Rockymounts sticker on the outside of the swing arm so people stop asking me where I got my sweet carrier from! Just kidding I love making new friends and talking about this thing.

Thanks to the guys at Joad Sports for importing this product love your work.

I needed a lock for my SUP and after having trouble finding one for sale in Sydney I found Joad, ordered online and picked up in person which saved me shipping costs. I found Adam helpful and lovely to communicate with and am very happy with the good quality product.

Thanks, Adam, finally received my bike thought there might have a flaw between the front disk and brake, but I really like it.

Just purchased a Rocky Mounts Backstage rack from Joad & the quality of the product is absolutely 10 out of 10. Works perfectly on my Sprinter van with complete & easy access to the back. The service & communication from Adam at Joad was second to none &the rack was delivered to my door in Tassie in 5 days. A pleasure to deal with an efficient & organized operation.

We have had several terrific experiences with Adam from Joad. I contacted him interested in purchasing the "Monkey Mee" backpack rack for school kids. He got it in for us.

But then I discovered the wealth of products he has - dampener has changed my cycling experience

And customer service amazing - he helped us find racks for particular bikes, even taking screen shots and putting dimensions on things so we could be sure it would fit (at his initiative). Checking whether we have certain tools (for installing chain guard), etc.

Highly recommend. Great products, fantastic product knowledge and exceptional customer service

Hi Adam,

I recently purchased a Pletscher MultiFlex Kickstand from you guys and wanted to give you some feedback on both the stand and the awesome standard of service that you provided to me. Such service is sadly quite rare these days. My initial enquiry was for a different Pletscher Stand and when I emailed you it was refreshing to see you point out that the stand I had chosen wasn’t the correct one for my tandem bike. Over a number of emails you gave me a number of options, provided me with specifications and diagrams, asked me to provide you with photos of the rear of my bike which resulted in me making a very informed decision. The stand arrived and is perfect for my bike. The stand supports the weight of my loaded tandem and is a perfect fit.
Thank you so much for your great service and product knowledge.

Regards

Rick

Great prices, top notch customer service, and super fast delivery. I love my Kickbike Race Max 28 and will definetly come back to Joad Sportz Supplies for my next kickbike ;)

I have Hebie Steering Stabilizers on my 3 bicycles after I found that after I installed them my bicycles no longer fell over when leaning on a wall or learning on their footstands. The dreaded front wheel flop had been overcome. Recommended for any cyclist who is sick of picking up their bicycle after it has fallen on the ground again. Matt Shearer

Great effort to get what I ordered delivered to me. When the first delivery was 'lost' between you guys and my place you went out of your way to chase it up with Australia Post and then send a replacement. Thanks.

Sunday afternoon, msg Joad Sportz Supplies, received msg straight back, picked up my bike rack, extremely helpful. 10/10. Thankyou

Fantastic bike, and the service was excellent. I couldn't work out what bike i wanted, asked questions on the website, I was called and explained what would be best. Im stoked!

Customer service was responsive and shipping was fast! Only retailer in Aus carrying the item I needed too!

Well made heavy duty kickstand. Easy installation.