Harvey Norman Atherton

Today our poor old upright freezer decided to unexpectedly & tragically 'fail' in a big way, loaded up with our 'good stuff'. In this hot heat we needed a quick solution to save our hard earned food from spoiling & ending up at the dump......... So off to Harvey Norman to buy a new freezer ( bigger and better of course! ) They came to our rescue and delivered a new freezer in no time at all. Excellent sales and service!
What a day..........but with a happy ending 😃😃😃

Great service at the Harvey Norman Atherton Store. The staff are very knowledgeable and always ready to help with your IT, entertainment or appliance needs. Highly recommend the store and its customer service.

These guys are terrific, very helpful, courteous and professional, with good old fashioned customer service.
100% recommend this store.

Easy drive to Atherton from Port Douglas. Friendly and professional staff. Excellent product knowledge. 5 star rating.

Big shout out to Savannah for being so polite and friendly, unlike some of the staff I have had experiences with in the past.

Chris H provided such a wonderful service when I was indecisive over which dishwasher to purchase. He was friendly, helpful and extremely knowledgeable about all of the models and their individual functions.
I really appreciated how patient and respectful Chris was, providing factual information and allowing me to consider which would best suit our needs. Nothing was too much trouble.
In the end, I selected a model which was nearly half the price of the original dishwasher I had been leaning towards and Chris’s customer service remained exactly the same.
The quality of Chris’s customer service is the reason we are repeat customers at Harvey Norman.

Helpful, friendly staff, who were patient with my having to buy first phone in quite some years!

Josh was so helpful and very knowledgeable about the product.
Definitely worth speaking to the

Placed an online order but the items weren't available in Cairns. Needed the items urgently so made a query against the order. Received a phone call from Sharon at Atherton HN to say they'd received the order. After explaining my situation she arranged to have it couriered to the Cairns store the next day for me to collect. Picked up the items without any problems. Massive shout out to the legend that is Sharon who saved my bacon with my boss. Fantastic service, would give more stars if I could.

I cannot praise these guys enough. After being given a six-month runaround by an incompetent supplier of a product bought through Harvey Norman, Marc and his staff stepped in and solved the problem. Six stars.

Quality local service. Good communication. Fair prices. Real specials/sales. Not rude & pushy hard sell like a lot of other Harvey Norman's across Qld

Drove here from Cairns to purchase a product I couldn't get locally. Very pleased with the product. The staff were friendly, chatty and very helpful.

Have nothing but praise for the staff at this store, Every person I have spoken to has gone above and beyond. Big thank you to Nicole for all that she has done to get the Fridge sourced from another store and organise delivery. Great work. thanks :-)

Excellent service from staff. Follow ups helpful and delivery always goes well.

This 5 Star rating is for Tristan at Harvey Norman, Atherton Store for his outstanding customer service skills and the exemplary manner in which he kindly and voluntarily set up my mobile phone with the renewed Trend Micro Security Suite - 10 Devices - 3 Years virus protection, which I had recently purchased from the Store. I found Tristan to be extremely helpful, friendly, patient and professional. Tristan is an asset to the Company and I made my positive feedback known to the Store Manager, John.

I bought a new computer as my old one did not want to be repaired anymore. The service was excellent and the staff very helpful and knowledgeable. Thank you, Harvey Norman and especially John the technician.

Great service even though they are always busy.

Very helpful, friendly staff. Good after sales service, we were assisted by Dylan, instore and over the phone for the last few weeks. He was very helpful and polite and professional.

Ordered a fridge which was on back order. Harvey Norman advised us they couldn't get the fridge and were extremely helpful in helping us find another one suitable. Awesome customer service. Thank you guys.

Very good customer service and we got amazing deal. Thank you Harvey Norman and your team. Keep up the good work