Oroton Chadstone

I had the pleasure of interacting with Craig, the new manager at the Oroton boutique in Chadstone, and I couldn’t be more impressed with the level of service and professionalism he provided.

I encountered an issue with a damaged product, and despite the challenges in finding the proof of purchase receipt, Craig’s optimism and resilience shone through. He remained committed to reaching a positive solution, demonstrating a rare blend of efficiency and empathy throughout the process. His unwavering support was truly commendable.

Moreover, the recent update to the Chadstone shop reflects Oroton’s dedication to excellence. The revamped boutique, coupled to with Craig’s exceptional management, has elevated the overall experience. Oroton is fortunate to have someone of Craig’s caliber leading their team.

I wanted to express my gratitude for Craig’s outstanding customer service and for making my experience with Oroton a positive one.

Michelle and the team were incredible! Super helpful and understanding. Lovely service I will definitely be returning to this store.

What a beautiful place to shop at. I went there today and I can't find nice enough words to describe the service I recived . Lovely people, two girls and a young man, they were absolutely fantastic ❤ Thank you Oroton !!!

Great customer service. I've done an exchange at this location and the staff were helpful in sorting a tiny issue.
I've also had to return something that was slightly outside the return period - but the staff member was very helpful and understanding.
The online customer service is fantastic.
I would consider Oroton on the pricier side of fashion, so good quality service should go hand in hand which I believe this branch does.

Absolutely wonderful service and product knowledge by Jane. She helped me choose the perfect day bag and was incredibly helpful. Showed me all the multifunctions of the straps and the many ways to wear it. Beautiful quality. All my bags last so well and look brand new. I always have fantastic service at Oroton.

Wonderful shopping experience provided by the ladies here. They were so lovely, chatty and helpful. The dress and jewellery we purchased was also excellent quality. Thank you

Thank you to Jessica who was very patient with us as my Mum decided on a bag to purchase. She was genuine with her opinions and patient as she explained the promotions they had. She was the reason my Mum made the purchase and also loved the bag. Thanks Jessica for our pleasant experience and wishing you well.

This is y i love shopping in store rather than online. The personal attention and the relax atmosphere is what u look for while shopping. The SA did not follow me around the shop but was always there when i looked for her. Very friendly, helpful n informative she was. Gave me ideas on the multiple ways of using the purses i liked. Very glad i popped in the store rather than shop online as i would have missed some lovely pieces!

I dealt with two staff members who were very helpful and friendly, the range of products in the store is amazing, I don’t think their was a thing that I didn’t like. Also a plus that it is Australian. The leather is very soft and nice and the card cases are great value and quality. I will definitely come back.

Chloe and Brynony were so lovely and helpful when I was deciding what bag to get! Never have I been treated so kindly but customer service staff we’ll done girls thanks so much for being so kind and helpful :)

Great service by the guy.. sorry I can’t recall the name but he was super friendly and helpful. Well done 👍🏼👍🏼

Friendly staff who go out of their way to help. The staff here are not pushy and let you take your time.

Good range of kids stationery

Lovely Service and products Chadstone.

My lovely place for shopping