rebel Werribee

Great service. Best people. Despite of the store being incredibly busy, the staff were more than helpful and very polite and lovely.
Thanks heaps. You all do a terrific job and I'll definitely be back soon!

Went today (Black Friday), I didn’t catch the ladies name but she was working in the shoe section. She probably had about 3 or 4 other people wanting to try on shoes of all different sizes and, while it was busy and probably a lot, she was great - super friendly and helpful. She provided great and quick customer service. The team at the front area were also super friendly :) would definitely return.

Great service, great staff, great deals 👌 doesn’t get any better than that

Really happy with Andrea service picking the best training shoes for my mom. She was very patient, helpful and had a big smile on her face the whole time. Thank you Rebel sports for having such great employees and Andrea for looking after us.

BIG store with all the good brands. Plenty of discounted products . Staff are helpful and in good spirits for Christmas

Excellent customer service provided by Andrea M at Pacific Werribee store. I bought a pair of walking shoes today. Was really confused which one to pick and Andrea helped me understand the different types of shoes and provided guidance in selecting the best fit.
The way she attends multiple customers at the same time is commendable. The store usually gets very busy from mid day onwards. If you want to leverage Andrea’s expertise to the utmost, visit the store early as soon as it opens when there is less crowd.

I had the easiest and greatest customer service experience today while being helped by Lance at the counter. This young man is a credit to your business. He was a great help to me when I was the one who had stuffed up!

I did not know they stock size 13 & 14 shoes. I've been struggling to find shoes for my 13 year old.
Staff are also quick to approach you if help is needed. Also needed some boxing gloves today, and I got some really good assistance.

Top marks for my click and collect purchase yesterday.
From the lady on the phone helping direct me to the right pickup spot, to the two dudes who helped load it into my car, I can’t fault them. Hope they get the recognition from Rebel for their good work.

Bought some running shoes a month and was so happy with the help I got from the lady that works there.

Nice store and great customer service.

Great team. My thanks to Travis and Ben. Help really needed web site not the easiest to negotiate.sorry Bec.

Customer service most times is fantastic odd occasion the service is lacking and it's disappointing compared to what the it is most times. Overall depending on the team members most have vast knowledge of all sports and apparel wear. Generally store is well presented. Clearance racks could do with an overhaul and be better presented

Bought a football and soccer ball today for my grandsons, the girl that helped me in the football section was great, she then took me to the soccer balls and went searching out tge back for what I was looking for.
Was a great help considering I was time poor.

Thanks to Andrea! Wasted no time helping me. Great service.

Seems fairly well kept up. Prices are average for a variety of items. Worth a look at for the sport conscious person.

Staff member was pleasant & very helpful. She took us to the section we needed. Unfortunately they didnt have what we were looking for; bathers & rashy for my baby grandson who is starting swimming lessons. We dont understand why stores dont stock them year round when swimming lessons don't just happen during summer.

Jack and team members are so friendly. Helpful. Always smiling and happy to help you. 😊

Luke or Lucas (so sorry forgot his name) was very attentive, he greeted us once we walked into the shoes section and answered all our questions to the shoes I was looking for. Very welcoming as he continued to greet everyone he came across, bubbly and energetic. Nowadays it’s hard to come by great customer service in retail but with someone like Luke who was very helpful to myself and every other customer in the shoes section he had me walking out with an awesome experience at rebel sports! Best service I’ve ever received from any rebel sports in both Australia and NZ! Well done Luke keep it up! (Again sorry if name is wrong but I did acknowledge the lady at the counter of his service and I’m sure she said Luke.)

Andrea M was absolutely delightful and although she was flat out, took the time to acknowledge all customers trying on shoes, memorized all of the sizes she needed to bring out, and proceeded to bring out up to 5 boxes of shoes at a time. Her disposition was lovely and she was incredibly patient and should be recognised for her outstanding efforts. Thank you Andrea :)