St.George Branch Maroochydore

Excellent service from the manager of this branch helping me sort out a attempted fraud on my St George account great out come & well done to the St George Scam team

Absolutely amazing staff! I have banked with St George for years and I wish all companies had staff like St George :)

Sonja helped my partner and I with a lot of different things nothing was too difficult.
Thank you for the great customer service

Helpful staff, greeted me at door, happy Friendly and smiling and sorted out my stuff in no time! Thanks St George Maroochy 👍🏼

Friendly and Helpful staff working hard to keep you happy. Great banking products. 👍

We were disappointed at our Kawana branch closing. Now the Maroochydore is moving into the westpac which will be a problem for us. My wife opened her first account with St George nearly 50 years ago in lane cove Sydney. Sad to say this will probably bring on a the end of our business with you.
Perhaps you should have a branch in every westpac.

Live all the way in Gympie so for over an hour an a half we have been trying to get a hold of the branch itself but can't. We dont want to drive all the way there to find out we can't talk to someone in person about our inquiries

I called the them today at 1.45pm as I had a problem that required looking back into my account and the Lady was very abrupt. She made me feel like I was a spam caller even though I logged into phone banking. She was not helpful at all.

I found someone’s credit card, wanted to contact bank to advise but told 20 min wait , tried both numbers and unable to report that I’d found card, trying to let them know so they could let their customer know in case they were unaware.
Terrible you cannot speak to someone other than an automated voice.
Glad I don’t bank with them.

Five weeks trying to get a loan approval. On the phone for ages up to an hour or two and line cuts out and generally not being answered. Keeps saying 10-15minutes... If you do get through no one can help and your told they'll be in touch and never do. We have called almost every day to every second day and emailing. Poor communication and customer service. We have a deposit on a car and the yard will sell it because we can't get an answer which should be 24-48hrs 🙄🙄. Then had to give new payslips because it wasn't put through to credit people. Such a waste of time! Still waiting. Very disappointing and has dampened the joy around the new purchase. If we don't hear something soon we will never return as a customer and would have likely lost our deposit to a very patient dealer. Will update this review as we progress. Hoping that the credit people get to us today, before we head into week 6.

Extremely disappointed at the closure of the branch at Kawana. We arrived at the Kawana branch from Caloundra as it is the only one in the area, 25min away to find the branch closed.My elderly mother who doesn’t drive and depends on assistance for everything has now no option but to travel another 20min to go to Maroochydore to do her banking. Where before I could park right outside the branch now I have to look for a parking spot and a wheelchair just to get her to the bank. If it was me I would be changing bank now. Very, very disappointed.

Absolutely the worst service from a St George Branch EVER. Normally St George staff are wonderful but not this branch. I have been banking with them since 1973 and always had amazing service. Avoid this branch at all costs. Wrong information and dismissive attitude.

Difficult due to staff not having a good understanding of processes. Phone staff day different things as different times. Then when you go into a branch they will say something contradictory

Im done with St George. Closed the Kawana branch and now i have to drive half an hour to deposit cash, get a new card etc.

The worst bank ever!!!!!!! Takes longer than every other bank to process funds, and staff are extremely lazy and full of arrogance

Impossible to have anyone answer the phone when you ring & no answering machine to leave a message. A fed up customer!

Can't even change coins without an account... what type of a bank is this...