Petbarn Kawana Waters

Such great service! Thank you to all the staff, particularly Hayley today. 🙌🐾🐾🙏

The Dog Grooming Service is first rate. The attitude, service and professionalism of Jake and the complete team to make little dog, Joni Mitchell feel at ease was 5 star. We recommend them highly and will always be taking Joni there to get her pampered clip and shampoo….

Big shout out to Amanda for be a absolute lovely person and Super helpful with a food issue we are having with our cat. Nothing was a hassle and was really accommodating, she makes the store❤

Today I purchase a well made cat scratcher and I receive great service very helper pleasant staff worker. I recommend this establishment to everyone, written on the 26th November 2022.

Always friendly staff and reasonable pricing.

Great Service. While not directly dealing with staff problem on my end sorted Immediately.

Staff have been well trained as they know their products well. Also super friendly. If you bring your pet in they are looked after like royalty

Helpful and knowledgeable service .
Allows return of unopened frozen dog food for refund or exchange for another brand .
Gordon and Angela .

Staff always friendly when shopping but we also get our dog groomed here and the grooming staff are also so friendly, helpful and accommodating. Highly recommend!

Every time I enter the shop the staff are so willing to help and haven’t given me bad advice yet. Highly recommend.

“Every time I’ve been here these guys have been super helpful and friendly! Thanks guys!” - previous review (still true)

Piggybacking off my last five star review, I just wanted to say an extra thankyou to the wonderful team that helped me and my pooch out today when we had a car crash just outside the store. You were all so lovely, I really appreciate you helping me like that, especially that one lady who came out to chat with me and cared for my dog while I dealt with everything (sadly I’ve forgotten her name). You guys are the best! 🫶🏼🩷💘

Friendly helpful service. Good selection

Very helpful and experienced staff. Quality products

Best self dog wash ever. Warm water good products. Very clean. Best value for $10.

My first visit to the dog groomer here and I was very pleasantly surprised. The best groom he has ever had, and no fussing around from groomer towards me. I was straight in, provided my requirements, "no problem" they said, and they were true to their words. I've booked appointments every month until the end of the year. 5 stars .... Update.... had our second groom last week, even better than the first. Again, 5 stars for these guys.

Well worth the 4 week wait. Kind, friendly and happy staff.

Pet Barn Kawana is an outstanding pet store with exceptional customer service. Taylah, a lovely lady there, provided me with incredible assistance. Her extensive knowledge and genuine care for pets made my visit truly delightful. She patiently answered all my questions, helped me choose the right products, and went above and beyond to ensure my furry friend's well being. Pet Barn offers a wide range of high quality products, and Taylah's professionalism and dedication exceeded my expectations. I struggle with social interactions but talking with Taylah honestly just felt super easy. You can really tell she cares. I highly recommend this Pet Barn and I'm grateful for Taylah's outstanding help during my visit.

Great customer service by older lady, (sorry i forgot ur name)🙃 lots of toys 4 my 10wk old Chihuahua🐾

Staff are always super friendly and helpful. Decent range but the prices can sometimes be on the higher side. Lots of aquarium gear as well. The dog wash is good and always reliable.

All the Staff are Amazing and so helpful every time, they know their stuff, I have been going there for Dogs, Cats, Fish and Birds you name it for over 8 years, if they can't help you at the time or don't have products they certainly know who to put you onto and give you all their details, its like they really care you can't teach that I am sorry, lots of thanks words can never Express 🙏🥰🐕🐈‍⬛🦜🐟