Surf Dive 'n Ski Maroochydore

A young man called Eli helped me last Friday. He had exceptional customer service and was more than happy to help me. That's why I go shopping at Surf dive and ski they always have friendly helpful staff. Definitely go see Eli to help with your shopping experience. Thanks Eli 😁

The staff this morning were really friendly and helpful. They really went out of their way to help me find what I was after and gave me tips on what to look for. Thankyou so much 😊

Chelsea was awesome - so helpful and personable! I was looking for sunglasses and she spent the time showing me the styles and picking the right ones, she was WAY better at that than me. She was so good I ended up buying 2 pairs of sunnies, 2 great and very cheap shirts and a free towel. Fantastic service and great prices.
Just went back September 2022. Lucy was awesome, chased up an old order of mine and found glasses the same as I bought a year ago and sold me 2 pairs. Fantastic service and cheaper than online. Very happy.

The young blonde girl was fantastic helping me to find sunglasses. Great advice and friendly.

The manager wasn’t there this time and the staff was really nice, had a good experience and bought a scruffy for ma mate

Disappointing 😞 won’t shop there again
Found most staff lacking in friendliness and customer service skills
Bit full of their own importance
One star each for the two nice staff

Was one of the first customers in store and really got the “can’t be bothered “ attitude. No help when asked for other sizes etc . Was told “ it’s probably over there ‘ thanks for zero customer service.

Terrible service. Went there to buy a watch after deciding on the one I wanted and the new manager was rude and I walked out. I had great service from another employee and went back because of her and got served by the manager instead. I won't be be going back and they lost a decent sale!

Needed to swap a purchase i had made a month earlier to one size smaller. Still had all tags on. Unfortunately they have a 20 day exchange policy. No exchange as still waiting for the follow up emai. 0/10

This store has possibly the worst/rudest manager I have ever some across in a retail store. My experience was terrible and her customer service was not genuine at all, it was like I was talking to a robot. Can confirm I will never be returning to this store ever and I recommend that none else does either!!!

The Manager is the rudest person I've come across. She's a smart-arse! needs a reality check. won't be back

Dylan at the Sunshine Plaza store was the rudest staff member of any Surf Dive n Ski I’ve ever come across... I’m afraid I’ll be encouraging others to avoid this store...

Terrible manager lying about rights based on Australian consumer laws, 0/10 service would not recommend

Horrible service from the manager. Will never go back again.