Mathers Grand Central

We have always found the staff to be exceptional, whenever we visit the store. The lady who assisted us at our most recent visit could not have been more helpful. She assisted my eldest son be fitted to a size that was correct to his feet & felt most comfortable for him. My youngest son was not with me, but I had traced an outline of his foot on a piece of paper & she assisted in finding a size to match that, letting us know if they didn't fit, we could return them to swap for a different size. I highly recommend this store.

The assistant was wonderful. Excellent ideas and let the shoes sell themselves (no pressure).The shoes I chose are of excellent quality and the range was quite wide. My only reservation is that they are quite expensive. But I guess you get what you pay for.

My family and I went to Mathers Grand Central last night 27/08/2023. We were served by Cate who was super helpful and lovely. She had a really good knowledge of the products she was selling to us and provided a fabulous customer service. We definitely need more people like Cate in retail.

Best service! Tina was absolutely amazing today she helped us pick out our sons back to school shoes he was super excited to get a pair of spongebob Colorado's and our daughter was over the moon to get pink glitter pawpatrol sneakers. Thank you Tina! 😊

I had excellent service from the minute I walked into the store at Grand Central. The staff were supa-friendly and smart in finding what I needed. I couldn't purchase shoes today but look forward to returning to the store soon.

Bought school shoes for my 3 boys Excellent customer service. One was too small. No problem to return and exchange.

Bought there pair of shoes, value for money and the friendly staff

Love mathers shoes..girls are lovely and very happy to help

Love this shop.So many shoes to choose from.

One of her favorite spots to shop

Honestly I have never had any occasion to use this service so can not say to much BUT they must be competent in their work as you always see customers there.

Helpful

Not even worth 1 star but this review platform forces you to assign something. Without a doubt the WORST service I've ever received anywhere! We were served by a young girl named Brooke to purchase a pair of work shoes for my son, she was the rudest, most obnoxious salesperson I've ever dealt with, not only was the service attrocious but she knew nothing about the products. In future I will wait until I'm in Brisbane if ever I need to shop at Mathers. My 3 adult children were also appalled and commented at how rude she was. Just terrible customer service.

Hopeless, Expensive, Not enough Styles & Poor Service!