Novo Shoes DFO Brisbane

We came here today and we’re greeted by the most lovely woman, we didn’t get her name but she has blonde dyed hair. She was so friendly and helpful, we will definitely come back

The saleslady named Michelle has given me a great customer service! Such a lovely, friendly lady. She'll guarantee you to be well assisted whilst shopping.

Good price and range

comfy sandals for summer.

Always low on staff ! Specially on the weekends they should have atleast 2 people on the floor and 1 the counter.
The staff on the floor wasn't willing to assist with any question. There wasa great sale going on . It was bit busy on sunday afternoon.

We went to dfo store on Monday late afternoon.The girl in the store was extremely rude,unprofessional.,and lack of manners .I was looking for the shoes and my son and husband were waiting on the couch .My son started roaming and looking around .He stand outside the store room and was just looking from outside not even touched anything.The sales girl shouted on him pointing YOU CANT GO INSIDE .yelled at him.is this the way to stop a child in front of us and even he was just outside looking didn’t even entered the room.It’s ok to say once but again for the second time she raise her voice and said you can’t go inside. seriously?she should have tell us to watch him ;which my husband already watching him.if anyone have a child be CAREFUL going to this store if you get that same lady.we end up coming out of the store buying nothing.we will never go to this store again .I would give zero star if there is a option .

Staff need to be retrained on Customer Service. Lady staff working around 1600 Sunday 29th January 2023. Unattentive and rude. No people skills