Skechers

I recently had the pleasure of experiencing truly exceptional customer service at Skechers DFO by “Dharma”. From the moment I entered the store, I was greeted with warm smiles and genuine enthusiasm from the staff. They went above and beyond to assist me with my inquiries, offering valuable insights and guidance tailored to my needs.

What impressed me the most was the attentiveness and willingness to listen exhibited by the employees. They took the time to understand my concerns and provided personalized solutions that exceeded my expectations. Not only were they knowledgeable about their products, but they also demonstrated a sincere desire to ensure my complete satisfaction.

Throughout the entire interaction, I felt valued as a customer, and it was evident that customer satisfaction was their top priority. The level of professionalism and courtesy displayed by the staff was exemplary, setting a benchmark for what exceptional customer service should look like.

Moreover, the follow-up communication after my purchase further reinforced their commitment to customer care. They made sure I was completely satisfied with my purchase and offered assistance with any additional questions or concerns I had.

Overall, my experience with the store and “Dharma” exemplifies the gold standard of customer service. Their dedication to excellence and genuine care for their customers have earned my loyalty, and I wholeheartedly recommend them to anyone seeking a positive shopping experience.

Wanted to mention one salesperson in particular at the DFO Brisbane store. "Matt" was very helpful and found the perfect fit, show I was hoping to find. Thanks Matt!! Excellent customer service.

Very quick friendly service, had a client with a disability and Matt was very patient and helpful.

Some of the best customer service I've ever had in retail from the whole team today, the other two staff I saw in there were polite & friendly as I was browsing, but special thanks to Kassie-Lee (name that was on my receipt). She was incredibly helpful and friendly. She was very knowledgeable on the products, and was able to find exactly what I was looking for and more. Great up-selling skills also hhaha. Would have given a cash tip but sadly she said they aren't allowed to accept tips. Outstanding! Thank you!

This store has been restored, it's a little bigger and more organised now. There are more options with good sale prices. Also, the staff are very helpful, special thanks to Yasmine and Virginia.

Excellent prices and service

Staff there were so helpful. One person in particular stood out (unfortunately I didn't get his name). Helped us look for stock online as non in store, then went on further to order some shoes for my husband. Really appreciated the help, even though the store was super busy just greatful someone took the time to help. Used to work in retail so I get it. Thank you!

Just a shout out to Yasmin and her team at the Skechers Brisbane DFO store. Warm greeting when I entered, exceptional attentive service and ended up buying 2 Gowalks. Thanks Yasmin…keep up the great work guys

I've had the most amazing customer experience here today. I was attended to by Ashleigh and she was absolutely amazing. Professional, friendly and attentive. Needless to say I walked out with a brilliant pair of work shoes ❤

Offer good price and good service

Great service, great prices and spotlessly clean shop. Will be back, thank you.

Crystal was amazing, great customer service and a fantastic buying experience. Thanks Crystal and thank you Sketchers.
Regards Marilyn and Tony

The person who assisted me was so helpful and patient despite the fact I didn't end up buying shoes from that store (out of stock)

Had a great experience here with the staff. Had a recent foot injury and the staff helped me find the correct pair and style that felt comfortable and did not cause discomfort after breaking toes. Thanks for the great service

great service, arrived really quickly and very happy with the product

Great staff support. Very polite and qick for a packed store. Was able to find everything that I wanted.
Looking forward to my next visit.

Very helpful staffs here

The best staff I've come across and very lively and helpful. Awesome stuff on discount and the new arrivals are worth a watch.

The staff are always friendly and helpful. Most of our shoes come from this store and are very good most of the time.

Thank you for a great and outstanding service Emily from SKECHERS BRISBANE DFO..You were such a wonderful help in my mission to find the right scechers for me...So professional but not pushy ..really made my shopping experience enjoyable...Thanks again...hope other people learn from you 😀😎😉