Milk Bar by Crystalbrook

I'm so sad to see that the last review on this fabulous place was two years ago. We had about a week in Cairns and this became my absolute favourite little morning ritual. A simple menu but delicious. Yummy caramel latte, the most delicious yoghurt and very tasty banana bread, and on occasion we would have one of the yummy smoothies on offer. The real star of the show is Mark (and I hope that I was given the right name when I asked for it) because what a fantastic man, some days it was so busy I couldn't understand how he could keep on top of it all but he did and all with a smile and a courteous attitude,aswell as maintaining the top quality food and drink, I hope Crystalbrook realise what an asset they have in Mark. We will be back next time in Cairns for sure!

Clean modern cafe with a simple yet delicious menu. Playground is great for babies who have just started crawling and older. And the play room is air-conditioned!

Fun place to visit for a milkshake or sundae. Coffee is really good. Jaffles could be improved.

Great friendly service and not over priced
we will be back

Nice location, service was ok. Very clean however very noisy as cleaning was happening next door. Maybe a extra large coffee option the large was a small in other popular establishments, overall worth the trip

Disappointing. Was told how nice it was here so I brought the family to give it a crack, wish I had taken them to Yankee Dee's instead.
Started off by asking 1 of the 6 staff if it was possible to wipe down 1 of the 3 available tables. Wasn't received well. Sorry for not wanting to be sitting in crumbs and a load of warm milk turning to cream.
Ordered a hot dog, told "Sorry we are out, it's been busy." Alrighty, ordered a jaffel, told "Out of those too."
Fine, give me a meat pie, reply "We only have chicken pies right now."
How about you tell ME what I can have? Poor options given so I settled on an overpriced anemic ham & cheese jaffel.
Both my wife and I ordered a thickshake/sundae. I must admit, I would have been pretty impressed if it were a milkshake I had ordered and paid for!
Not single bit of ice cream in either thickshakes or sundae!
To call this a milk bar is insulting to all milk bars from past to present.
I understand it is a new place, but seriously, it's in Cairns and everyone is going to visit so having an abundance of what is on offer would be the first priority. Keeping a large stock of hotdogs is not going to kill you like keeping wagyu or seafood would.
Plus the thickshake/sundae without ice cream is a sin and unforgivable.
I give it 6 months before a re-fit and new name happens. Avoid until then.