Harvey Norman Gladstone

Recommended by a friend to speak with a team member who was a wealth of knowledge in the area being explored.
Honest input, answered and worked through all requirements I was needing to cover when purchasing a new washing machine. Thank you Brendon for making my purchase a positive experience.

A bit pricey I went in to purchase a ps5 an the guy was rude lazy and didnt help at all

Excellent service and knowledge..in the computer department.. Vejay was so helpful and made us feel welcome customers..

Amazing!!! I loved the customer service as well as great appliances and special offers !!!

Had excellent customer service from Rachel, aejewal and the guys at receiving dock. Everything was so quick and easy and we didn’t have to wait long and all our questions were answer with exceptional knowledge. Well done to you all.

Helpful staff lots of choice great deals

Went in to buy a fridge None available so we brought a tv instead lol great helpful staff very knowledgeable on products Pick up was easy enough just a short drive shop was clean and tidy with wheelchair access. Air con was also amazing

Good store very helpful staff

Excellent customer service. The staff are friendly and ready to help.

Great quick service and glen carried the product I purchased to my car. And all very polite and easy to talk to. I'll be returning in the future. 10 out of 10 customer service. Well done

Nice young gentleman served us. Explained clearly about the product we wanted. Gave us several options. But listened to what our needs were and sold us what we wanted. Not the most expensive item.

Very clean and roomy store.
Staff know what they are talking about, always a bonus.
Customer service is outstanding, highly recommended this store.

A huge thank you to Lucielle in furniture for excellent customer service ✌thank you

Excellent customer service today from a wonderful bloke named Mitch! Incredibly friendly and went out of his way to offer us the best deal! More stores could use employees like him!

Went in looking for a gopro accessorie, whilst they didnt have the one I wanted there was a good choice. Becky approached me as soon as I walked in and was amazing help! Good knowledge and was just happy to help. Thanks Becky 😊

I would like to commend Harvey Norman Gladstone store for their fantastic customer service. My oven of not 3yrs old decided to break down, upon ringing the store to check on who services the appliances in town , the lovely lady checked my purchase details and informed me that I was covered under product care warranty, and set the ball rolling for a technician to come and check my oven. All through the process Amanda from Harvey Norman kept me informed what was happening. Athena and staff in white goods were awesome with help on choosing a new oven, (I was given an instore credit to choose a new oven of my choice.
Having worked in retail for over 40yrs, I just want to say what a pleasure to receive this excellent service from all involved, you should all be very proud of yourselves and deserve a big pat on the back. With service like this we will be a returning customer.
Thank you again, and can't wait to try my new oven
Regards
Diann Kammholz

I would personally like to say a massive thank you to the manager Mr Amon at Harvey Norman Gladstone. As this guy really went above and beyond to help me to get a new phone. I think I took up about 3 and a half hours of this guy's time when I got declined on my first application because of and old drama that was showing on Optus system. But instead of turning me away he tried different steps at getting it approved for me buy making multiple phone calls even as far as going throw some of my old emails to send throw to Optus to prove my name was clear and after the long painful battle we had a win I got to go home with my new phone and I love it very happy customer Harvey Norman should be proud to have such a motivated positive person working for them once again big thank you mate you done a excellent job very professional

Fast, well informed and helpful in finding the product I was after. Even matched a lower price so I didn't have to wait for the shipping times of another store.

Looked after by Shane he has looked after us before and he is the most helpfull member of your staff we have come across

Customer service has really improved over the years.
Wish they were a little more flexible on prices.