Heritage Cairns Hotel

I had a comfortable stay. The room was clean, tidy, quiet, a comfortable temperature and everything I needed was available. Pleasant greeting on check in. The location is excellent and, in my case, was convenient to the nearby private hospital. It wasn't 'perfect' but this hotel totally met my expectations.

Really enjoyed my stay here - Rooms were a great size and clean, and all services provided were great.

Stayed here for 3 nights over new year ! Great location - 10 mins walk from all the restaurants and shops and 15 mins from esplanade, well maintained rooms, staff was very helpful throughout our stay, stayed in a 2 BR, large and spacious rooms with the basic amenities, all rooms have ACs,

Excellent hotel and people - perfect location close to esplanade and wonderful, helpful staff. Highly recommend!

Thank you very much to Jordan at reception for driving us to the airport off shift - customer service above and beyond.

The hotel was great. Very clean and tidy, in room bar fridge, comfortable beds, great location (a few minutes walk from the Esplanade), staff are very polite and happy.

There is a kitchen area with a fridge, microwave and tables & chairs on the ground floor. The pool isn't a lap pool but it's suitable.

We would stay here again and recommend this hotel. In summary - decently priced, cozy rooms, great location, exceeded expectations & met all necessities.

Fantastic experience. Staff is exceptional, always going above and beyond to ensure customer satisfaction. Highly recommended

5 stars not because it's a 5 stars hotel which is not. It's a 3 stars hotel and I got exactly what I expected from a 3 stars hotel. Basics amenities and great location. Between the esplanade and the shopping center.

Fantastic service, friendly staff, clean facilities...room's very clean.. thank u 😊recommended

The room was clean, very comfortable, and the staff were kind. They went above and beyond to help make our stay enjoyable. I highly recommend the Tropical Heritage Cairns to anyone that is visiting cairns. Special mention to the manager, he was very helpful with a late check in. Em tasol 🇵🇬🙌🏿

Staff were excellent, rooms very clean. We had one extra person with us and they had a portable bed in our room ready upon arrival. Kids loved the pool. Excellent value for money. Would definitely stay there again.

The receptionist was very welcoming & super efficient. The room was clean, the bed comfortable and all the appliances worked. We were there for it's position to surrounding medical facilities however it's position would work just as well for tourist visiting the Cairns area.

We really enjoyed our 3 nights stay at the Heritage Cairns Hotel. The room was spacious and clean, the bed was enormous and comfortable, and the personal spa in the room was an absolute winner. Although locate right next to the esplanade, the place was very quiet. Finally, the hotel staff were very friendly and helpful. Highly recommend!

Very easy late check in, receptionist and staff were outrageously kind and helpful when we were in need of anything, the wifi was some of the best I’ve come across travelling Australia and I even chose to extend my stay here. Great hotel and walking distance to the main highlights of Cairns.

Heritage Cairns Hotel was the best. The room had everything you needed. It was very clean and the housekeeping girls even vacuumed. I can’t say the same for a lot of motels I’ve stayed in. I would highly recommend this place. It’s in close walking distance to the esplanade. And close to the RSL, which has terrific meals at a wonderful price.

Our flights got cancelled so we had to find last minute accommodation. The guy working there, Jordan, was extremely sympathetic and helpful. Exactly what you want after a stressful situation.

The rooms were neat and clean. If I come back to Cairns I'd happily stay here again.

Thanks for the help!

Great staff and location, very comfy bed. Little dated but still great value for money. Shuttle to the airport.

2 nights, one at either end of our 2 week road trip of Nthrn Queensland area. Both nights we experienced great service, a clean,quiet and comfortable room, at an excellent price only a short walk from the beach/main restaurant area and we also walked to Rustys market and the Cairns Central mall. Assisted with early wake up call/taxi ordering for our early departure. Would stay again.

we really enjoyed staying in Heritage Tropical in Cairns, great location, great staff, very very friendly, helpful and efficient. They assisted us each time we needed it. Studio are nice large rooms with all facilities.

We have stayed at the Heritage Cairns many times before COVID and keep coming back we stayed for 11 nights this time, November 2022. The management is great, staff super friendly and helpful. The location is fantastic for walking into the CBD or the Esplanade, Rusties Markets or the Aquarium. The hotel is clean and our room as usual was clean and ready to go. Had to do a late check-in at 22:30 at night, the process worked perfectly as did the door cards. If you want a no hassles friendly stay close to the CBD in a quiet neighbourhood, this is the perfect choice.

Excellent location right in the centre of Cairns CBD with just a short walk to the aquarium or the beach, doubled up with a large room and an extremely comfy bed it’s the only place I’m going to stay when I come back to Cairns. The room was clean which is rare with other hotels in Cairns, and the bathroom was nice and large. Special mention to the Manager Jordan who attended to any request we had, going above and beyond to make our stay perfect.