Chemist Warehouse Castle Hill

Big, Spacious and Stocked. Good parking all the times. Friendly staff.

Had the coolest shopping at the chemist, and I gotta give a big shoutout to the security guard! This dude's on top of his game—hooked me up with a basket, checked if I found everything, and was just super polite. Major props for making the shopping extra smooth and friendly!

Lovely and helpful staff all around today, even during a very busy time. Special mention to Venus at the prescription desk who was very kind and thoughtful!

Staff were all super helpful and patient as I dealt with an issue with my prescription, they were able to sort things out with my prescribing doctor and were very understanding all the while!

Always here for prescriptions and for purchase other items. Easy access , kind staffs and not busy anytime.

Good customer service and large selection of fragrances

Probably the only pharmacy in the area open on public holidays (comment based on Easter sunday 2024)

Anytime I go there to the old northern road location, with any script questions and i get to speak to Bella, I completely forget she is a student. She is exceptionally professional, a very active and attentive listener, and if she isn't sure, she checks with the pharmacy manager. Instead of second guessing or dismissing any of my concerns, she does the right thing and ensures there are no further questions. Fantastic at communicating and problem solving. She really deserves to be recognised for her commitment to customers. Having a student like her is an amazing asset. Really greatful I can count on her to sort out even the most complex medical situations every time!

Excellent, Quick & 5 Star Service!!
I needed to get prescription medication for my Mom and called for Zero Contact collection due to the current pandemic (We haven’t receive our vaccinations). Assisted by Isabel by phone and pleasantly advised me on the easy steps to collect the medications. A male pharmacist promptly collected the script from the car boot and in just few minutes after paying the medication is ready and delivered by pharmacist Mia! Zero contact, 100% Super service! Amazing job to Isabelle, Mia and the male pharmacist (didn’t got his name) on duty that night. They are truly assets to Chemist Warehouse with high professionalism. 5 Stars!

Great Chemist. Pharmacist Andrew is really good.

I always come to this store for my pharmacy needs for many reasons. The prices are incredibly competitive, their prescription prices are much lower than smaller pharmacies, the pharmacists are very helpful and they stock a massive range. Granted the location is a little tricky if you’re coming from the north along Old Northern Rd. On one occasion the checkout staff member licked her fingers before opening my bags so wasn’t impressed. Otherwise this is a terrific pharmacy.

Exceptional Customer Service - Jack
I visited Castle Hill store on Jan 19 . On returning to my car, I discovered to my dismay it had flat battery. I decided to leave it overnight in the parking lot and went back in to check if it was ok to do so. Jack overheard me and immediately offered to jumpstart it, despite heavy rain outside. With his help I was on my way in literally 5 mins. This was truly remarkable and well above and beyond my expectations.
Jack has converted me into a loyal Chemist Warehouse Castle Hill customer. Well done Jack!!!

Very helpful staff on the phone and good service inside. I ring first to order scripts so then I don't have to wait if they are busy. These days, I particularly like that they take your temperature prior to entering.

Great location, friendly staff, always responsive.

Good prices. In and out quickly with no fuss

Also impressed with the huge range, not cheaper prices on everything but things are largely cheaper. Staff are also the best chemist staff I've come across locally so knowledgeable, and willing to help. I went on Tuesday 23.06.20 around 6pm. Highly recommended, and I'm hard to impress.

I had the most wonderful experience at this store. Served by a young lady named Venus who took care of my every need, thank you venus. Am looking forward to shopping here again 🥰

Good price and abundant choices

Emily L served me. Excellent customer service. she is an asset to the Company. Thank you for taking your time to help me. All the best for you. Antoinette

Lachlan is very helpful and provides excellent customer service by helping me find the product I was looking for. Thank you very much.