Harvey Norman Tweed Heads

I had a very positive experience recently at the Tweed Heads Harvey Norman photo centre.
I went to get my wedding photos printed off and the young girl Isabel was very helpful. I appreciated her interest in my project and suggestions for wall art. I wish customer service was like this wherever I went.
I own a business and struggle to find employees that are actually willing to show up and do their job let alone be helpful. It gives me hope. Thanks again.

Simon in the electrical and appliances section was absolutely phenomenal!! Made our experience of buying the appliances for our first home so much more enjoyable, easy and no-fuss. He was knowledgeable on everything from microwaves to fridges, tv-mounts to dryers. 10/10 would recommend to friends and family - left feeling absolutely great!!!

I would like to thank Isabella in the picture part that assisted me with all my photo presents for Christmas. Everyone loved them and thought we were very clever.

Isabella should be commended for her patience and outstanding customer service with us elderly. I only go there when I see her there. She suggested a tablet or pad thing for my editing pictures and I love it and my husband plays solitaire.

Thank you Harvey Norman and Isabella for still serving elderly customer's with respect. It’s a rare occurrence now.

Just wanted to congratulate Brad who made buying a washing machine effortless and Barry with his wonderful presence and effortless installation of my new washer! A big thanks to both and I do hope they hear this review! Thanks guys you made an old ladies scarey situation into a pleasant situation! Will buy from this store again👍

Isabella I think her name was, she was literally the sweetest person ever and the most helpful person. Took everything on board and tried her hardest to help. Literally love her, she had amazing customer service.

Emily from operations is the best - can’t recommend these guys enough. Superior sales and after sales support. Always buy from HN Tweed Heads as they really look after their customers. Thank you

David helped us find the perfect washing machine and we also decided to buy a new vacuum. David answered all our questions, awesome customer service.
Best washing We've ever owned. Thank David for his help.

I am so impressed with Tom the technician for all my computer problems, fantastic customer service! Thank you to Harvey Normans for having such a great staff member!

Was desperate for advice, Dan calmed us, and explained and reassured us, Tom went beyond expectations, as we navigated our way to purchase two new Galaxy phones. Wonderful staff, so grateful to have experts to assist. Highly recommend a visit

We recently purchased several appliances from Harvey Norman Tweed Heads for our new kitchen and it was probably the easiest one ever. Jason and his team were so welcoming and have helped us to choose what was the best for our budget. Special mention to the delivery staff they were so careful and professional when moving the appliances into our house. Thank you !

It’s been a long time since I have had such fantastic service and follow up from Grant in the computer section so clever and patient to explain things clearly he clearly knows what he is talking about.
Keep up the great service you are a credit to the company.
Thanks Grant

Great service! Bought 2 air conditioner units and Emily was friendly and extremely helpful

These guys knock it out of the park when it comes to customer service! They go above and beyond to help you out when buying anything in their store and with making sure delivery is spot on...thank you so very much Justin and Matthew for helping us out and going out of your way to help us, much appreciated. Would highly recommend shopping at Harvey Norman Tweed Heads.

Harveys never disappoint, love the store & staff

Love my new lounge ❤

Only flooring store that is separate from Main Hub (across from it). Really recommend Seva, even though he knew I was purchasing interstate, he really took his time to chat to m and review pricing options regarding flooring. Highly recommend Seva, and would like to express huge thanks.

Really attentive knowledgeable service. Girl in electronics gave me great advice and even reminded me there were free replacement filters as part of the sale on the product I’d ordered. I’d forgotten. Definitely recommended for the honest service.

We purchased and installed interior floorboards with Harvey Norman Flooring Tweed Heads in 2018, loved the boards - feel, durability and look. We had an issue with some colour change on some boards however Harvey Norman and Seva were spectacular in sorting us out and leaving us with a product and result that we are now very happy with. We were very impressed with the customer service that Harvey Norman promised and delivered on.

My replacement TV was handled in a very professional manner by the employee

My wife and I have purchased all our electrical appliances for a full house renovation through Harvey Norman Tweed. Best prices, outstanding service from Jason and his team. Customer and service oriented business that also gives back to community behind the scenes. We could not recommend them highly enough. Five stars.

Went in the other to get some help with purchasing x2 Microsoft Surface Pro 8s. I had the young Murphy be the first to approach me to help. I thought that was wonderful, we sat down and he explained everything so clearly so intelligently in a manner that I could understand. I ended up purchasing both Surface Pros and opted in for their extended care and couldn’t be happier.
Thanks Murphy!