Bing Lee West Gosford

Always happy with the service I get at Bing Lee Gosford (thanks Zoltan, Aaron and Harley). Recently purchased a fridge and washing machine and was very happy with the staff knowledge and the delivery process. I walked into another big name store before hand and came out more confused than when I went in. It seems Bing Lee definitely make an effort to train and keep great staff.

Couldn’t have asked for better service! The man at the store was extremely helpful both with picking a new oven and dishwasher on 2 separate occasions. And we had the same delivery guy who was always on-time and installed them perfectly. Even made a larger hole for the plumbing connection at no extra hassle!

We have bought two or three large electrical items from Bing Lee West Gosford and always been very happy with the service and quality of goods. Recently I had issues with an LG cordless stick vacuum cleaner and I returned it to the store. The staff were extremely helpful, contacted LG directly for me, tried to troubleshoot in store with no success and then sent the vacuum back to the factory. LG then phoned me two days later to talk through the problem with me (surging of power) and then said they would investigate. Within a week I had a call to say my vacuum was back in the West Gosford store with a new motor installed and I could pick it up. The manager and staff at West Gosford are exceptional and went way beyond what I've come to expect of faults/problems with purchases. Similarly LG were professional, timely with service and delivered professional repairs under warranty with no fuss and no bother. Well-mannered and helpful service team. We would highly recommend this team at Bing Lee West Gosford for just doing a great job of looking after the customer. We will never go anywhere else for our big ticket items. Thank you.

Fantastic service. Had a replacement washing machine under warranty replaced and delivered within 2 days. That’s what I call great service. Keep it up bing lee Gosford

WILL DEFINITELY SHOP HERE AGAIN!
I purchased a Breville coffee machine from Emily at the West Gosford store.
She was very knowledgeable about the different models available, which was helpful to me personally, as this was the first time I’ve ever owned/bought a coffee machine.
I must admit the machine itself is phenomenal and I appreciated Em’s knowledge, to help me decide on the right coffee machine for my needs.
Best service ever!

Exceptional staff. Full of knowledge and very helpful. Did not try and oversell or guide us away from what we were interested in. Extremely accommodating and nice experience all round. Will definitely return in the future.

Good range for what I required but a small range of items overall. Friendly and helpful staff provided an easy exchange and slightly cooler indoors temperature was a bonus. Building has a range of other stores + public bathrooms.

Amazing service from Zoltan and the ladies at the front desk acknowledge you as soon as you enter the store. Very friendly and the complete opposite to what I received at The good guys earlier that morning. Highly recommend Bing Lee and Zoltan was a complete gentleman.

Good customer service, useful advice for customers to choose the right product

I walked into Bing Lee Gosford thinking I knew exactly what I wanted as I had spent alot of time doing my research online on the product I wanted. I have anxiety and prefer not to deal with sales people as I have been riped off in the past (by Telstra not Bing Lee) Tim at Bing Lee Gosford was extremely polite, honest and approachable and I am glad I met him because he helped me choose the right tv for my appartment.
Tim advised me there was a three week wait on the tv I wanted and the whole time he kept in contact with me keeping me updated and when it arrived he even helped me pack it in the car.
Thanks Tim. 👍

Brilliant service and advice from Hayden at Bing Lee West Gosford. We made a phone enquirie about a large reverse cycle air con for our home with high ceilings and Hayden gave us the best advice and price. We were able to purchase and pick up when it suited us and we are super happy! Highly recommend Hayden and the team at West Gosford!

Just bought a Samsung television and sound bar from Emily at Bing Lee West Gosford and experienced a very rare level of exceptional customer service. The best test of customer service is when things go wrong. Samsung were absolutely appalling in their response to a faulty product and it also looked like we were going to have problem getting the television when promised but Emily was amazing. She went out of her way to help resolve the problem, even offering to drive to another store herself and get a replacement item for me! Emily is one of those people who will go the extra mile for her customers and seemed willing to do everything in her means to help, for which I was very grateful and impressed by. Manager, Barbara was also professional and helpful. A great team. I really couldn't have imagined a more professional response than what I got. I don't think I will buy anymore Samsung products going forward but I will definitely buy from Bing Lee West Gosford again, based on my great experience. Thank you Emily and Barbara.

I cannot commend this store highly enough. My washing machine finally packed it in yesterday morning so I jumped on line to buy a new one. Within an hour of placing my order I was contacted to say my order had been recived. I was contacted numerous times about my delivery. My new machine arrived and was installed before 930. One very happy customer here. Will definitely be shopping there again.

I purchased a Shark steam mop from Bing Lee online and did it with Click &Collect. The price was the best I could fine online, my parcel was packed and ready to go when I collected it and I absolutely LOVE my new mop. ❤ I am one very happy customer.

Can not thank Barbara the Store Manager at West Gosford Bing Lee and her lovely team enough. They were so kind. I had an issue with a brand new product I had purchased two day’s before and didn’t notice it was cosmetically faulty. They swapped it over straight away. Doesn’t sound like much, but they are a very kind and caring team. They have a customer for life. Bing Lee is a really lovely family business. It shows in the staff they hire and the way they run their company. I’m very grateful. Thanks BLWG. :-)

Great communication and friendly service. I purchased a vacuum cleaner yesterday. Their covid lockdown compliance and safety measures were first class. I wasn’t sure on the purchasing process but these guys made the transaction very fast and easy. Thank you!

Extremely helpful and professional staff, very friendly & no high pressure tactics. The store ambience and presentation made browsing a pleasure.
Competitive pricing and in my two purchases, a price match policy was not needed. Highly recommended. Ken

The service here is very good. I went here when the black friday sales were on and the salesmen told me everything there is to know about coffee machines. He showed me the differences and how they work, even making me a coffee.

Ordered online via click and collect, called the store to make sure my husband could pick up the item for me and they were very lovely and helpful on the phone. Offered a contact free pickup so you don't even have to leave the car, the order was ready to be collected 2 hours after making the purchase online.

My second visit today was so much better than my first visit today as the second time my wonderful sales team member must of been on a break this team member made my second visit very helpful and informative and I got my item which was a smart TV a good price and brand. I'm a very content customer now. I did purchase another item a few years back and I have never had any trouble with it. Thank you Bing Lee West Gosford