Wilson Parking - Parkhouse, Sydney CBD NSW Car Park

Special shout out to David who kept the car park open for an extra 30 mins on his own time last night (Saturday Night 3rd December 2022). Due to a huge and greedy stuff up at Wilson Parking under the Opera House. We had pre booked our parking there to attend a much awaited concert We spent nearly an hour in the Wilson operated opera house car park following the traffic down, then back up. The place was full, despite the fact we, like others, had pre- booked. No full signs preventing cars from going in! But Not a single space available! Unbelievablly poor buiness practice!

By the time we exited out of that horrendous spiral and traffic jam, we were cutting it very fine to make our concert on time. We drove up to the next available car park, this one, a bit further up Macquarie St.

When we entered, feeling annoyed and frustrated, David the attendant advised us the closing hour was 10pm. We explained our predicament and the likelihood that it would be later than 10pm before we could get back. Hearing our story, David generously offered to stay later so that we could park quickly and get to our concert.

What a champion of great Customer Service! Thanks David!! You helped us and others get to our event on time! We found out later, this was not the first time David had hepled out unhappy overflow customers from the Opera House.

I will use this carpark again over the Opera House one any day. Thanks again David! ⭐⭐⭐⭐⭐

Massive shout out to these guys. The parking attendants were super polite and professional. Thanks heaps guys for making a simple thing like parking a pleasurable experience

Wonderful valet service provided by Wilson's Parkhouse. I pre-booked online, got to the gate and the attendant took my car and had it ready to drive away when I returned later in the afternoon. Couldn't be easier, thank you

Truly a bliss when you need a spot to have your car parked

great close cbd parking..

Quando eu vejo um lugar desse dá uma vontade de pegar minha família ir pra lá

Tiny car park with one way traffic. Thankfully I went whilst the car park was empty as it would’ve been impossible for two cars to navigate in/out of the car park! I’m not sure this car park should even be legal !

I'm giving this car park for 3 stars due to the location is great and you can book online to get your car space. ($16 for weekend) - Good price for that area as well

Personally I will use the next Wilson Carpark (close by) a bit more expensive $25 but ... at least I have some space there

Please avoid if you

1. Have a big car - it is very tiny.... I drove BMW X3 and it is perfect fit to the space mark... cannot open the door... luckily car next to me doesn't park nicely... so I have some space to get in/out of the car

2. If you have a long car... if you dont get the space in L1.L2 .. you will not be able to park

3. super hard to return back to the surface... due to narrow space... it's kind of one-way road....

4. If your car is NEW or Near New... I am not sure if someone will scratch your car when they park or even when they u-turn...

** It has the light on the ceiling to tell you that some car is coming down... so you should not get out of your space .....

Also there is a light to tell the car at the surface to stop when some car is coming up!

Lift does seem to work one-way from lowest level to upper ground... I cannot get it go back down to where my car was parked.

The lifts: Do not go to the most obvious lifts as they are Goods Lifts (there is a sign but it is chrome and - depending where you park - not noticeable (it needs to be neon). I got stuck for 30 mins in L8 lift well - no phone or emergency numbers - or info. Eventually I worked out in the FireEscape that Ground Level is like level 12. When coming back I just walked via the drive way down to the relevant floor. Now I know this information it would be ok - so have just upped my stars from 1 to 3 as my car was fine and cost was reasonable.

Can prebook. Parking was full had to leave my keys with attendant. Very close to Martin place and Hyde park for a day out in the CBD

Expensive but it saved me from getting a parking ticket.

Dreadful. Expensive. Just goes to show what a near monopoly can get away with. It’s narrow but not “dangerous” - although I can see all sorts of problems with the “all care - no responsibility” of attendants. The lifts are rubbish and 1/3rd of them don’t work. Technically you can’t turn right from Macquarie St, so if you approach from the north, each access is probably 3pts off your licence and $400. You get that for free with the 2star offering.

This was the weirdest parking lot ever. You can't drive in if someone else wants to exit as it only has one car space in width. There are like 12 levels with only two or three hard to access car spaces on each. It gets points for being a central location but it was a very poor car parking place. Would not recommend to anyone who does not have a very small car.

Prices are not as advertised for weekend rates.. 15 dollars per exit.. I was charged 60.. u only have 15min to exit or charged another 15..

As with all the other comments, carpark is dangerously narrow. Even smaller cars will struggle. My wife walked ahead of our car to avoid meeting an oncoming vehicle. When we did, there was some serious juggling to get around each other. We prepaid, but our number plate was not recognised at the gate, so we took a ticket and had to stuff around when leaving. Price was no more or less ridiculous than anywhere else in town. Definitely one to avoid.

Worst car park ever. Hardly any room if cars are going both ways as it's only 1 lane to enter and exit. Leaving nearly got stuck in the lift with 4 kids on a hot and muggy night but lucky it finally let us out on ground floor. Swiper wouldn't work to get out and took around 3 minutes for someone to answer help button. I'd say my kids will have a phobia of lifts for awhile now. NEVER AGAIN

The most strange and tiny carpark I've ever encountered. It's a one lane spiral going several floors down with maybe 30 spots total. Good luck if you find yourself head on with another car, if you can't squeeze past each other then one of you will have to do a lot of reversing. Don't use this carpark if you have a large car, it's not going to fit.