City Mart Store

11:50pm, 27th, Jan,
He's super kind.
So clean, so big 24h mart in sydney.

Love this shop lad

24小時營業
小巧東西多

No prices displayed on products, very dodgy

I came here three times to refund a product that I had bought by accident. More recently, at 9AM 10th January. The cashier told me to come back when the manager was in. I came on the day of the purchase and two days after and when was met with the manager who delivered extremely bad customer service. He offered an exchange when I repeatedly told him I wanted a refund. At one point, he said I was giving him a “headache” and begrudgingly gave me a refund when I kept pressing for one. I expressed how unfair I thought this was, as I had come on the day of the purchase and was told to come back later when the manager was in. I had the original receipt too and the box had not been opened. The manager is quite incompetent and I would not recommend his service to anyone. There is a reason why this place has a two star review because the customer service is horrific. The manager was also speaking in Hindi with his colleague right in front of my face when I fully understood the language…very degrading and unprofessional words were exchanged. Please retrain your manager on how to deliver correct customer service because that is the only reason they have this job. I would not recommend this to anyone at all. You are better off just going to a TSG just across the road.

One bottle of water is $7.95. Think that’s pretty steep

Total rip off, no prices shown. I was charged $15 for milk and a packet of Tim tams (not even double pack!). There is a Coles Local 2 blocks towards the sky tower, go there

Rip off and rude cashier. No price tags too - dodgy

There is no prices in the store and overpriced. They sold out of date products including a bottle of diet coke that was a year out of date but the time I opened it, I was unable to take it back.

Overcharged. Should be investigated for fraud. Tried to steal my credit card but got my hotel room key card. Disgusting!!!

No prices on products when I visited last night. It’s the same with a number of these ‘city convenience’ stores. Beware!

do not come to this store. they apparently cannot offer refunds if you pay by card. sounds illegal to me

It sells sodas and snacks that are expired or close to the expiry date. Don't shop here.

Doesn't pay his bills when engaging in contractors..

Where is it open 24 hours? Made me go so far, liar

Everything is pricey. 2 bottles of water cost $8.

Closed for cleaning at 5am. Not 24h.