Sunlite Mitre 10 - Pitt Street

Great service! Sheila helped me a lot with my lawn mower order!
Shop location is great

Friendly service as always. Keep up the great work!!!

I went in to get a new globe for a light and to look for other items for the house.
Immediately I was greeted and helped by an extremely helpful employee named Patrick, who explained where the best value is and how to best utilise the miscellaneous items I bought.
Left really satisfied with my visit.
Thanks Patrick!

This is a gem in Sydney CBD where everything to do with hardware is hard to find. Search no more - this store has most things and if not their expert staff can tell you what to do.
I have a nearby apartment my needs are simple. I appreciate this service so much and thank them for being there and being open Saturdays.

Extremely convenient location, surprised at the wide range as the store looks small from the outside. It's very clean and tidy, not too hard to find things, the staff are friendly and helpful and the prices are reasonable too. Highly recommend!

Always good products and sevice

Looks like a small store from street level but actually quite large inside with huge range.

Service is very good, staff checking with everyone if they need directions or assistance. Prices are good considering the location/convenience. They also provide a fashionable sturdy carry bag for carrying bulky items, so I am not fussed about purchasing items and carrying them on the train home.

They have ramps and wheelchair accessible at the front but the store is in two levels and I don't see a lift to go down.

Everytime I go to this place I'm always impressed at how helpful and knowledgeable all staff is. Just tell anyone what you need and they'll point you in the right direction, and will also give you advice on what to buy (or not to buy).

They offer a wide range of tools and hardware at a reasonable price, and the CBD location is really convenient.

This is an excellent store, with awesome, friendly staff extraordinaire who are just helpful above and beyond.

Amy comes immediately to mind for the always happy, with a smile service!

I never ever go to any other hardware store. Why would I?! Why would you?!

Mike went above and beyond to help me with something very specific I was trying to achieve. Suggesting alternative options and even walking me to a nearby hobby/craft store when I wasn’t familiar with it. I was blown away by his ‘want to solve’ customer service. I specifically went back just to buy the first option as his service was that great! Mike is an asset to Mitre 10 and should be recognised and acknowledged for his fantastic engagement and knowledgeable service.

John was super helpful. Great service ⭐⭐⭐⭐⭐

I was very impressed with service and kindness extended to me by Ching Ching last Saturday When I rang after closing time to pick up some tape for a function being held nearby. I can only commend her service to the owners of the business many businesses talk about service this is proof positive of a great attitude to keeping the customer happy.

Super friendly staff, and amazing service, thank you for all your help Sheila, and store manager. Your store will always be my go to store :)

I don't normally write reviews but today is my first time to do some hardware shopping at Mitre as my power plate on the wall was broken. Maria and Adrian were so helpful and friendly!! especially Maria! definitely would come again!! 10/10 service!

Cosy hardware store in the CBD. Looks very fresh and reorganised. Staff were more than eager to approach and offer assistance. Good range of products, store has a lower level which I discovered by accident. Prices were average. Conveniently located.

Helpful staff, within moments of walking into the store, a staff member approached me and directed me to the correct isle. A bit on the pricey side but not by much. Would recommend for quick shopping visits

I called in on my lunch break. They didn’t have what I went in for but offered to walk down to another store and bring it back for me to pick up later in the day. Outstanding service!!

A well stocked hardware store. It has a basement level too. It's much bigger than I thought.

BIG Thank you particularly to Ching Ching and staff at Pitt Street city store for being so generous, beautiful and of great assistance on 15 December 2014 when I found myself with a car stuck in Angel Place and a wallet left at home... you shared with me much more than quality jumper leads..... This store has everything you need at decent prices backed by good old fashioned customer service served with a smile by the most awesome knowledgable staff. Thank you!

Guys were super helpful. I didn't have all the information about the water tap extension I need, but they were able to figure out the exact measurements and all. Fantastic.