Chambers Cellars - Castle Hill

Great liquor shop in the small shopping center with so many selection, great staff too!

Friendly and excellent service. Special thanks to Bruce whom has gone out of his way to source me different bourbons. Thanks mate!

Best prices

Friendly staff

This is a very well stocked liquor store, you will find ever thing you are after and even some things you aren't. Staff are friendly and helpful. Prices are reasonable for a local. They are open quite late.

A handy place to buy liquor if you're passing by on Gilbert Road, a notable road here. Come by after work on the way home to buy a drop of wine from the nice selection they have here.

Easy access

The staff need a swap out or refresh on customer service. I live around the corner and I’m driving to Dan’s from now on. Staff aren’t polite or welcoming. I’m really fed up with the way they treat me and my wife as (otherwise inconspicuous) customers. Such a shame for what could be a great local bottle store. The owner needs to clean things up,

The employees here are the most rude, arrogant and disinterested group of people one could put in one place. Miserable, bad attitudes, will never go back!

Just on three months ago I sent a review about your Castle Hill ( Knightbridge store and the worst customer service imaginable

Well apart from a courteous reply indicating the issue will be attended to the place had remained exactly the same.
The regular staff person John is O.K. but the other two senior staff are absolutely dreadful.
Clearly its your business but I bet if you compare takings to this store to say Winton Hills or other outlets you
Realise there is a problem

Whilst I continue to shop at IGA at Knightsbridge I observe very few shoppers in your store.

Its time you taje a vwry hard look and make change

Yours sincerely
Jeff Mousley

would have to be the worst place to buy Liquor.
There are two " Senior " staff who are absolutely dreadful come customer service.
It is remarkable the senior management have not taken action
I HAVE BEEN A REGULAR POLITE CUSTOMER FOR THREE YEARS AS FOR ME... IT IS A CONVENIENT LOCATION.
However from 10th January 2019 they have lost not only me but 11 other regular customers that shop at IGA Knightsbridge
I am happy to receive a call from the managers / owners but this store needs a new team.

Rip off prices!! Bit of price gouging going on here!!

Web site shows open. Called 3 times .Got a hang up 3 times. Typical garbage service from this store.