Pizza Hut Rouse Hill

Wowee this location is busy! Fair warning the parking lot can be a gong show.

Staff were overwhelmed, organisation wasn't the greatest. There were delays in orders. There's several things that can and should be done to improve the system of getting pizzas in boxes and into the hands of patrons.

No complaints with my order, I ate mine promptly after it was made.

Toppings were fresh and pizza was hot

Recommendation :

Traditional base, extra tomato sauce, add the Oregano - makes for a much better pizza. The pie isn't as thick, so you get better heat distribution across the pizza, and the cheese melts so much better.

The pan base is too thick, and it either feels warm, or moist because of the toppings - not a fan. Go traditional and try it out.

Update : Easily the best pizza hut I've been as the problem is other locations don't seem to have hot enough ovens. My pizzas are always really hot, with the cheese deliciously melted.

Update 2: Pizza hut app screwed up my order. Don't know what happened. Changed my order entirely. Not the staffs fault. Spoke to staff as soon as I realised and they helped there they can. Still a good reliable team when they're not being run off their feet

Update 3: This time, I made the mistake of ordering original pan for my pizzas, but the manager knows my order and changed the crust on all my pizzas knowing something was up. Went in expecting to eat the original pan pizza, but was elated to see the manager changed the pizza order.

This is the beauty of being a regular patron. Love the staff.

Pizza Hut Rousehill had exceptional customer service, quick delivery of pizzas. Very professional and good service

Pizzas were fresh and yummy. Excellent service and staff was vey polite.

Great welcome and service there was girl called Nav or something she was really good while her conversation

No bc EVERYTIME I order pizza from here, they slay over dominoes. Don’t know why the ratings are so low when the pizza is bomb!

I work at a pizza shop myself and I was getting pizza here whilst on holidays and was very yummy and I definitely will be coming back when I come back again 🔛🔝

Amazing pizza all the time… fav place for pizza party 🎈

Very good customer service and delivery,by mistake I ordered for pick up then I call them if they can deliver.The girl on phone she was very sweet and politely said no problem and they delivered my pizza without any hassle.The delivery guy also had very good behaviour.keep it up the good work guys

I ordered a veggie sensation on a pan base. That was the best ever pan base I’ve seen over the time. No other restaurant is even close to the pan base in Pizza Hut. Customer service was nice too.

Sirrraa….. great service by nav😊😊😊

I dropped my wallet in the store, I did not realise that it was missing and a friendly guy knocked on my door and handed it to me! Cannot thank them enough!!

Also the pizza was amazing!

Convenient location with lots of Parking. The Two for One Tuesday deal is a ripper. Loved our pizzas.

Awesome people and tasty food.....don't know where these wingers coming from with negative reviews

amazing serive all the time

Lovely staff and amazing deals. They made it quick and it was delicious. The manager Shiv was delightful and willing to go above and beyond.

Very neat and clean store with the female staff very well mannered and polite.

Love their pizzas and chicken wings!! Well cooked. Also, staff is very professional and customer service is excellent.

Very friendly staff, gets the order ready precisely on time. Delivery is quick with no delays

Great service and very polite staff. Really apologetic for a small mistake and offered free pizza.

Great quality pizza's everytime we have ordered so far! Well done!