The Village Jewellers

Needed to get my wedding ring resized. I had injured my ring finger 1 week out from my wedding and couldn't get my ring to fit and other jewellers said they couldn't do anything on such short notice. Went to village jewellers and the staff were fantastic, within 20 minutes they had the ring resized to fit and didn't even charge me, said to consider it a wedding present. Can't recommend them enough, absolutely incredible people!!

After seeing some posts online referring people to see Tony for custom work I came in with a rough sketch for an engagement ring and he helped take me through the initial design, giving me options for stone sizes and cuts (and explaining them to me), suggestions for improvements to the setting, and helping to guide the overall design to allow it to be durable and wearable. All the while he seemed happy to help make the best ring possible from my design within my budget, never trying to upsell or affect my choice when I went with the cheaper option.

Once we had the initial design he sent it away to be 3d modelled and I was shown some renders of what the ring would look like and was able to make further revisions before finally confirming a design which was promptly created, much to the delight of my now wife.

When we had to sort out the wedding rings we returned and had much the same experience, my wife's ring would need to be custom to fit against the engagement ring and despite the tight timeframes (we left it later then we should have) Tony made sure we were sorted in time for the wedding, using his extensive network of contacts to get the work done in time.

Overall we couldn't be happier with the quality of the customer service and the work. Looking online at similar sizes, materials, and designs (though not bespoke) for rings I was surprised to find that we weren't even paying that much of a premium for the service and custom work.

Tony and the team just seem to love helping people to find and maintain lovely jewellery, and I'll continue to sing their praises to anyone looking for jewellery or watches.

Tony and the team are fantastic - they really know their stuff and care about their customers.

Tony and team at the Village Jewellers and wonderful.
Tony made my magnificent trilogy diamond engagement ring and wedding ring.I have had so many compliments about both of them.

I highly recommend The Village Jewellers.

I had to cancel my wedding band order from overseas due to delays and was stressing about finding another jeweller locally. I had been recommended to visit The Village Jewellers by a friend and was very impressed with the lovely customer service I received and really appreciated them fitting me in. I love my custom gold wedding band and the design is beautiful with my engagement ring.

Thanks again :)

Such a hidden gem, a neat jewellery store tucked away in the Munuka Village. People working here are warm, super friendly, helpful and knowledgeable. Had a ring resized here and the work was flawlessly done. Assuming the jeweller spent the time and effort to clean it too because the setting of the ring now looks a lot better than when we took it in! When I went in to pick it up, I forgot to bring the box so I was happy to just take the ring, but after learning that they offered to package the ring up too so I wouldn’t lose it in my pocket - a small thing for sure but I really appreciated the kind gesture. I have had some terrible experiences at other jewellery shops in Canberra so I went in rather feeling rather anxious, but the whole experience I got here is simply amazing! A perfect example of why we should support small businesses.

I had my engagement ring resized here this week and it only took 2 days!, amazing work, extremely happy with the resize and for a reasonable price compared to everywhere else.
It even came back nice and clean and shiny 💕

I had a very special 30th Anniversary surprise present that required a high degree of customisation and so I could not trust to just anyone. The Village Jewellers' service was personal and exceptional at every stage... My wife is extremely happy with her gift.

Had a ring repaired and cleaned, service was fantastic as they explained various options and recommended things to do without upselling. I found their prices very reasonable as well.

Amazing service! Had some Jewellery that needed fixing and was sorted very quickly. Highly recommend!

I can't thank Tony enough, a real gentleman, excellent customer service. Assisted me to sort through my deceased mother's jewelry. A very generous service.

Bryce have to disagree with you on this one! Really helpful guys, take the time to make sure they can create what you're after - even cleaned my engagement ring while I was there!

Dropped my watch off to replace the battery. Was done on the spot . Set the date and time. Friendly staff as always.

Super friendly, beautiful jewellery and really great after sale customer care.

Amazing service from a team of dedicated, knowledgeable and genuine staff. I wouldn't go anywhere else.

Friendly service and fast turn around for a ring resize.

Friendly staff knowledgeable and experienced

splendid

Jewellery