Collins Booksellers Thirroul

Wonderful customer service! I received a book voucher for Christmas and ordered a few books from Collins. One was unavailable at the time, so the staff at Thirroul personally emailed me to double check if I was happy to wait for the book to be in stock again before accepting my order and payment. They even texted me directly to let me know the book had arrived!
Whenever I visit family in Ballarat (I'm from Adelaide), I always love visiting the Collins store there, and I will definitely be online ordering from the company in the future. Plus, their book prices are very reasonable for a small chain of bookshops which makes it easy to support an Australian business.

This is a delightful store, they always have what I want in store. Staff are wonderful. If you buy books here instead of online you will have a human interaction and you can’t get that on Amazon. Books are perfectly priced, store in a great location and the children’s area is always a fun place to take your little one to fire up his or her imagination!

One of our favourite and frequent destinations on the Illawarra coast. A huge range of reads for all ages whatever your taste. Soak it in and enjoy the atmosphere pervading this special bookshop and then be helped by the wonderful staff.

Needed a holiday top up of reading material and this place provided. Could have stayed browsing all day. Left with 2 books and had a happy few minutes checking out the clothing store next door as well.

Never pass a good bookstore without having a little gander. Thirroul is blessed as this shop sits in the heart of the village. If you have tsundoku, stacks of books around the house to be read later, this little shop will help feed your habit. And the staff are genuinely helpful and up to date.

What an absolute delight this little shop is! The staff are so friendly and helpful - and there's nothing like buying books from people who truly love books. Very lucky to have this little independent gem in the area!

Absolutely love this bookstore. Wonderful service. I ordered and paid over the phone and my books were delivered the very same day. Plus I have attended some of their author's talks, great for the community.

Great store, great service and love their progressive views ❤

I recently had such a wonderful experience purchasing here. I initially made an enquiry via social media and was given a fast and detailed response which guided me through their online purchasing process. I was able to get the books i wanted and had them delivered for free to my home with no additional charge by the next day! Their team were friendly, helpful and COVID safe (contactless delivery) and made it extremely easy to get new books to read during a lockdown period. Their communication and delivering of service was above and beyond AND they also wrapped my books beautifully in paper. So impressed.

The staff here are all lovely and they have an amazing range of books or every age.

Collins Thirroul are amazing. Their staff are so helpful and friendly. They take time to get to know their repeat customers. Their range of books is great taking into consideration the area they have and if they don’t have it, they make every effort to get it in. Love this place, it’s like a sanctuary away from all the pressures outside of it.

Always excellent service and free gift wrapping. I give books as gifts often and I love this service. Also when a book I want isn't available in the shop it has been ordered in for me. Excellent 😙

Staff always super friendly. Many amasing books and they are more than happy to order in for you ..seriously a pleasure going into this store.

Lockdown legends! Having just watched the Watchmen HBO series, I was delighted to find Collins had the original graphic novel in stock. Even better, their free delivery to the local area saw it dropped off at my front gate within hours. Take that Amazon!

Lovely range of books and children games and books, staff are friendly and helpful .

A wonderful selection of books. This is a medium to small sized bookshop where the proprietor really tried to put a good selection of books on the shelves. A real gem!

Thanks very much to the team at Collins Thirroul - I ordered a book last week and you made it so easy for us. Ordered and delivered within 3 days - all done effortlessly and service with a smile.

A great example of what online book shopping lacks. Good advice, good service and a good range of varied topics.

A great selection of books in a lovely store. Excellent customer service too, with free delivery for Illawarra residents!

One of the best local bookstores!