STRAND

I was particularly impressed with the attention to detail in STRAND's bag designs. The craftsmanship is outstanding, with precise stitching, high-quality materials, and meticulous finishes. Each bag feels like a true work of art, with careful consideration given to both form and durability.

Up there with some of the best customer service I have ever experienced. All staff members I have interacted with have been bubbly, helpful and attentive. A lot of shops you will go into and get ignored- not this one!
The shop itself is, although quite dated, always tidy.
Whoever trains these staff has done a wonderful job.

The staff are always friendly and helpful without being over sales pitchy. They know their stock and are happy to point you at a bargain.that fits your need. Been back quite a few times just because of that aspect. Impressed overall.

I will DEFINITELY shop again at the greenhills store! I did a click & collect for a handbag. Drove from cessnock to maitland to pick it up, ended up being no stock left & only available at Charlestown.
I was so upset as this was my birthday present & I couldn't get to Charlestown. Both workers where amazing and understanding of how hypo my children were!! Renay went above & beyond for me, by going to Charlestown, picking up my handbag and dropping it to my house in cessnock!!! She did not have to do this for me at all, but I am so so so grateful that she did!

Both of these woman working the afternoon shift on the 11/04/2022 need to be recognized for how amazing they are at doing there jobs. Thank you both SO MUCH!!!

Great place to buy suitcases, especially when they are on special. Good selection of handbags too.

New shop is beautiful! So much more room & great variety. Staff very attentive & helpful. Wonderful experience shopping here again. 🥰

Staff very helpful

Great service