rebel rcx Parramatta

A very big rebel which have all the sports equipments in one place! I can always find what I am looking for here. The staff are very kind and patient. If you want to buy anything from rebel, remember to check their website for sale items, because sale items are not always labeled.

I really like the friendly and informative staff here. Timothy helped me with my shoes today and he provided such thorough explanations to what shoe suited me best. Super informative and well-versed with the range of shoes and practical knowledge of foot support, cushion support etc... I would definitely recommend shopping here again just for the customer service I received!!!

I recently purchased a Garmin sports watch from Rebel Parramatta and received outstanding service from Pierre. I called the store to see if the product was available and noted that I had also found the product at a lower price online. Pierre advised that they had one watch left in stock which he would put aside and that they would also be able to meet the competitors price. Thank you!

During the latest wave of COVID19 cases, i usually shop online. Happy that my first venture out shopping to find a good pair of running shoes and women's sports attire rated a 5 out of 5. This review of Rebel rcx Parramatta was a very pleasant experience for the following reasons;

Service; On the day I went into this store, I was served by sales staff member Gail and the check-out operators. Their service was friendly, warm and knowledgeable.

Cleanliness; During COVID19 restrictions etc, the store was clean, there was ample hand sanitizer to use and all staff on the floor were wearing masks (as was I).

Friendliness; Based on the service from Gail, I rate this store a five out of five for friendliness.

Value for money; This store has a variety of shoes, fashion, sports equipment to suit the sports, gym and fashion-forward sports enthusiast, as well as all tastes and budgets.

Variety; Excellent variety of shoes, track, sport, sports labels to satisfy the fussy.

Overall, very happy to have ventured out from my bubble and internet connection to re-connect with my local sports shop.

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I went to Parramatta Rebel and the shop was well laid out and stocked. I usually dislike shopping but was very happy with Adam C who sold me a nice pair of Asics. Thank you!

Had a great experience with fixing the customisation on me sons jersey. HARSHITHA was so patient and amazing. Nothing was too much trouble. She fixed it with a smile. Great customer service, thank you, Harshitha!

Pierre was of great help. Went above and beyond to explain different products, sharing his honest opinion and helped me make the right decision! Thanks Pierre

I would like to say a huge shout out and thank you to Benjamin who assisted me today on 25/10/2023 with my request for shoes. He was very kind, patient, empathetic and very helpful. Please continue your amazing work and excellent customer service. 🙏🏽🙏🏽

Staff are friendly.
Large range of sporting equipment.
Store was nice and tidy.
Prices are average.

This is a really great store with a wide variety of stock across a variety of sports/activities. Staff were extremely friendly and very helpful. Whilst walking around a staff member offered assistance but then left me totally alone when I told them I was fine. Also wanted to try a treadmill on my last visit and they were very helpful then too.

A very convenient place to shop. Always has the latest and greatest of everything. Very helpful staff

My review relates to some outstanding service provided by two staff members at the Parramatta Rebel store. I visited the store with my son to buy him a pair of soccer boots and shin guards for use in a summer social competition. He hasn't owned a pair for several years, so the attentiveness, advice and options provided by Abhay were much valued and sincerely appreciated in helping us to make our purchase. He showed a genuine interest in us, not only as customers, but as fellow soccer people. This gave us plenty of confidence in making our purchase. Thank you again to Abhay.

The other staff member that I wanted to mention is Zohal, with whom I spoke on the phone the same evening. I had to call the store as I believed my house keys had fallen out of my bag whilst in the store. Zohal showed great concern and empathy for situation by immediately going to speak with fellow staff to see if the keys had been handed in. I also told her where in the store I had been, so she went to those areas personally to look around for the keys herself. Unfortunately, no keys were found or handed in. She advised me of further steps I could take the next morning to continue inquiring about the keys. Her level of customer service was caring, sincere and second to none. Despite not knowing where my keys were at that stage, I felt much comforted by Zohal's words and efforts.

I hope these two staff members receive similar compliments from management as they have represented the Rebel brand name at a high level. I have no hesitation in recommending to others that they visit the Parramatta store for their sporting needs and advice.

Very nice staff and things to shop

Pritika thanks for being a superstar today and assisting me ever so kindly despite the fact that you guys had closed shops. I appreciate your help!

So Happy to find the right size and basketball jersey for my son Chrissy present 👍

Today I experienced customer service and hospitality like no other.
To Mark, customer service manager, you’re amazing and a credit to REBEL SPORT.
Like I said to you when we met, you have restored my faith in customer service. You blew me away and left me a very very happy customer and from what I could see, you love doing what you do.
The world of what used to be called hospitality needs many more people like you.
Thank you Mark

The only place in the whole of Australia to sell aussie league soccer shirts

Professional and friendly staff, wide range of selections to choose from, although they don't have size 13 shoes for my converse since I'm 6 ft 4 I do hope they will have some in stock soon. Professional and friendly 10/10. Quick and efficient 10/10. Keep it up guys!

Mark and Tim are absolutely fabulous! They took my many calls, sometimes after hours, and made sure my I got the right order. Hopefully the shoe fits!

After spending 3 months online and offline to find a decent pair of Basketball shoes for my 16 year old daughter, we finally found Rebel Parrramatta. It has a huge Basketball specific corner and a small court (!) displaying numerous brands and types of shoes. Pierre specifically helped us find the right size in 5 mins and his customer service skills were great. We were in and out of the store within 15 mins to get ready for her next match. Thanks a lot for the great hospitality.