EB Games - Fountain Gate

Great service willing to help & will even look up games for you if you they don't have them 😁best staff

i went to this store earlier today to exchange a controller. the worker (Dilu) was extremely kind and went above and beyond to help me. He had a cherry attitude and made sure we had whatever we needed to help with our problem. Thank you very much for your kind service. Keep up the good work Dilu!

Absolutely awesome customer service, great selection of items, and good prices.

Today I called the Fountain Gate store and spoke to Bailey about an SD card I bought. I couldn’t get the data from my old card onto the new card and he spent about 45 minutes on the phone patiently helping and guiding me through the process. I don’t think his manager was too happy about it, but I can not give him enough praise for his knowledge and willingness to help a clueless dad trying to do something for his son lol
Not once did he try and rush me or make me feel like I wasn’t valued! Which I greatly appreciate.
Bailey you are an absolute legend! I can not thank you enough for your help! You are an asset to EbGames!!

You need a pay rise! Thanks once again mate!

Went to pick up my PS5 preorder, hadn't come in yet, but got an explanation instead of being sent away with no information, so that was great! Also got a call the moment the stock came in so that I could go pick it up before the store closed, meaning I didn't have to wait another day. Great service!

Brilliant customer service from all the staff here, particularly Bailey who was polite, friendly and extremely good at his job. Well done team!

Good place to get any gaming stuff. I got a PS5 and few games. Love the pre-owned games section, just that it takes a while to go through the pile to find something you want

I was served by Senir, and the customer service was phenomenal! I left the store with a big smile on my face. Great efforts!

Very friendly and helpful staff with good product knowledge. Stores are well stocked and brightly lit, albeit a little cramped. Great range of consoles and console games, but next to nothing for PC. (It seems that Steam has killed off the vast majority of PC games on disc.)

The also have a range of merch for popular IPs, such as Pokemon, etc. What they don't have in-store may very well be in stock at their sister-store, Zing Pop Culture.

Ordered a gift online and it was Uber delivered for free i less than 12 hours. 😯. Great price, great service. Well done!

The guys and girls at EB Fountain Gate have been absolutely amazing in our quest to source a PS5.

We can not thank the team there enough. You guys absolutely rock!

Thank you!

Needed matte single playing card sleeves and they had a pack of 100! Also bought a deck of Magic cards too. Staff were under the pump with a lot of customers at once but were still professional and very helpful.

Great friendly customer service. Great variety. Always have lots of stock!

Since the renovation it's looking fantastic. Clean. Great customer service friendly people. Great products if your a gamer of course 🤣🤣 overall would recommend going if your looking for a new game or accessories

EB games staff are always approachable and knowledgeable. Well stocked and well priced.

The staff here were very helpful especially as I have never bought games before. Zelda helped me navigate the myriad of titles to find something appropriate for a young player.

Great place to visit if you are into computer games and related paraphernalia. Good stockist of new and second-hand computer games and gaming consoles, but not much use if you are looking to purchase a PC or Mac. They are what they are, and what they do they do well.

Absolutely amazing staff, extremely friendly and very patient 10/10 would recommend to go if you want good deals and nice staff

Friendly and helpful staff. Reasonable prices. Good collection.

Awesome customer service, super friendly, helpful andade sure I got all the proper discounts and new about return policies etc.