Rite Aid

I literally bypass other chain drug stores now to go to this particular Rite Aid because Shane is so awesome. He's so friendly and funny! I have a CVS closest to me but went in once in a pinch to have a spare key made in the kiosk they have. It was a new machine and Shane helped me. I went back a couple months later & not only did he remember me but he was helping me find the Band-Aids I needed. This guy is awesome & I hope Rite Aid knows what a sweet, kind and funny employee he is. Now I'll only go there. Customer service still exists!

I always feel so fortunate when I speak with friends about their experiences with their local pharmacies. I usually feel sorry for them. My Rite Aid Cinnaminson pharmacy is amazing. They've helped me navigate Rx for several of my older relatives throughout the years. I don't know what Rite Aid corporate expects from its pharmacists, but they should take a look at their Cinnaminson staff and clone them.

There are not enough stars to give these people!! I absolutely love this Rite Aid!!! They are always so helpful!!
When I was going through my cancer they made me feel so confident and eased my fears! Zeynap and Rashna are the most wonderful people I have met. They are like family to us now. They are so compassionate and it is unbelievable that there are people like this still around. Even when they are busy they take their time to help in any way they can. I would probably change stores if they ever leave.
Thank you,
Jean Tomkowicz-Rooney
Cinnaminson, NJ

This Rite Aid in Cinnaminson is always clean.

Customer service the date of my visit was friendly and such a helpful associate.

Plus they had my deoderant that I was looking for! :)

I'm always treated with care. Associates and pharmacists are extremely helpful.

Employees are friendly and helpful and I do not have to do self check out..wonderful to have a smiling face willing to check me out!!!

Associates always say Hi, can I help you. Prescriptions are always ready on time.

Great service.

I can't speak for the pharmacy part... but as for the store and employees, they are top notch. April is one of a kind! Only lost 1 start because sometimes they are out of stock on key items for myself.

Used to be awesome pharmacy. Now searching for new one. Pharmacists are great but overworked. Rite Aid system is insane and somehow transferred my scripts elsewhere without notice. They now say “we can’t get them back” and wanted my bottles. Showed them my bottles. It’s all Cinnaminson. I only ever go there. They admit this.
Rite Aid please fix your system. Thank G-d I don’t wait until the last minute but I would not like to run around stores trying to get my medications in a pandemic. Also the store the transferred to…the pharmacy will not pick up.
I’m a nationally certified pharmacy technician, Biologist, chemist and teacher…..your computer system, website and app need updating.
It has bee. Continuous since the second Cinnaminson store closed that things don’t get done, go missing or now roam to a new location I’ve never filled a prescription at.

My family went in to get a 3rd COVID-19 vaccine shot, and it was a total mess. My mother is immune compromised and is eligible for a 3rd shot, so I called and asked if this RiteAid did that, they said yes and I explained to them that we’d come in at 3:30.

3:30 roles around and were there on the dot, and were given the forms and we fill them out and hand them back to the pharmacists. We ended up sitting there for 45 minutes, and when I asked when we could get our vaccine (very politely) the pharmacist responded in a rude and sarcastic way saying that, “This isn’t a mega center, we can’t just drop what we’re doing,” which is true if we weren’t sitting there for 45 minutes.

They wrote all over her card, to where we had to order a new one. And they let someone else ahead of my mother, and considered us a “walk in”. Even if we were a walk in after I called and talked to them, we were treated beyond poorly, and it doesn’t help that they had my immune compromised sit there for almost an hour, and it only took my father demanding her information back to get her insurance card, ID, and vaccine card to get it. We didn’t get her shot, and it made my opinion of pharmacists get lower because of the way they treated my mother.

The only reason why I gave a 2 Stars instead of 1 is because a nice clerk at the front of the store who checked out some things I bought. Horrible experience, traumatizing to my mother.

This is the worst rite aid or pharmacy ever. Go elsewhere. I was waiting on a script, they told me it was supposed to arrive on a shipment for days. Finally I ask why it's taking so long and they say I can just come in and they'll fill it. So I arrive at the store and they tell me it's just arrived, but they can't sell it because the system doesn't know it's arrived. So I need to wait "Some time."
When I ask how long - the pharmacist tells me very rudely that it's not his problem, he can't help me. And that's all he would repeat at my questions of how long it would be.
When I alerted the store manager of this issue she was also combative and rude about it.
Go elsewhere - there are reasons this company is failing.

very poor customer service. prescriptions are sent and are received successfully, but the pharmacy will still claim they did not get anything. also, the pharmacists are rude.