Pilot Travel Center

1st, let me start by saying I am amazed by the staff here. I was having issues with an old washer, a CSC brand that never works in any other truck stop. They went out of their way to try to fix the issue by trying to spend their own money to help out. I told them it was not necessary. It was the effort that counted and made me happy 😊. Even watching them how they were treating other customers coming in and out. Now that's customer service. However, all in out, I can not speak for other drivers. But, being at this truck stop made me feel welcomed. Great job, staff. You all deserve a raise. Especially the evening and night crew.

We had stopped by purely due to the price of fuel in Washington. At the time of the visit, the price of fuel was $3.69/gal at the Pilot Truck Center. In the Tri-Cities, the price of fuel was $4.30/gal. Yes, it was definitely worth it. While at the truck center, we noticed that the building and restrooms were very well kept. They also had a good assortment of items for spur of the moment purchases and goodies. We did stop by the McDonald's that was located inside the truck center, and it was equally clean and for a McDonald's. The food was actually better than we expected. Overall, we enjoyed the purchases and the fuel savings, and when we return to the area, we will definitely stop by this location again.

Good morning. I went into this Pilot #390 assuming that I still have shower on my reward but it wasn’t . Miss Kathleen step in and help me out , she is a nice lady with an excellent customer service. Once again thank you so much in everything you do.

Very nice store, very clean, well stocked, good restaurants, good food. But manager Britney is the best part. So professional, kind, helpful. And her staff. Well done. Thank you. James ps. And then general manager Becky in the morning. She could not have been more kind or polite or helpful. By the end of tomorrow it will be 56,000 miles for the country. Without the help of kind good establishments like pilot and loves and others no way. Thank you for the help friends.

I really like this Pilot. It’s in a nice location. Plenty of parking spaces. But it really does start to fill up around 5:30. So get here early. But, if you know the area, there’s plenty of places you can find to park around here. The store is nice and big, also pretty clean. Has about 9 showers with good water pressure, and almost no wait. All in all, a good place to stop. I always try to come here if it makes sense.

It has everything. A gift shop, subway, McDonalds, Cinnabon and so much more. It makes it nice with Stanfield being so small that there's somewhere that gives a little bit of selection so close by.

Variety of everything and I love to put gas there the price is always good for ⛽ gas

Debbie I believe is one of the Managers there. She is so incredible. She is kind and remembers my little doxie with love and treats. What a good soul.

The staff are excellent. Now only if we can train drivers to not leave there truck and go inside to shower eat lunch. They need to pull forward. There lucky they lock their doors or I would move it forward for them then lock the keys in the truck. But beside that good store.

Nice and clean

While the location was nice, employees were wonderful and convienance of connected Subway and McDonalds is hard to beat . I am very disappointed in the bathrooms. While hygienic and updated there is an obvious sign that says and I quote "Employees wash hands before leaving the room." A weird rule, but I wasn't gonna fight it. So I waited, and in five minutes no employee stopped by to wash my hands for me. Terrible service, even if they were understaffed. As a result of this distaste I will be unlikely to return.

Great truck stop. Showers are big. Restrooms are clean. Big truck parking.

Pretty much my go-to stop for snacks, gas, and bathrooms. Has a Subway and McDonalds as well, and the shop has anything one a traveler might need. Also has the fancy grind-to-order coffee machines, which are great.

Super clean showers and best price gps power drive inverters

Good food clean restrooms friendly people 18 wheeler truck parking nice clean showers

First off, thank you Britni for being such a help with my visit you deserve a raise and promotion!! Definitely one of the best Pilot locations I’ve ever been to. Clean and well managed. Stop in, I highly recommend this location!

One of my favorite truck stops in the area.
Clean showers, courteous and helpful employees, big overflow asphalt parking lot. There’s also an RV section.
Great offers in the store, for once I found fresh, tasty salads and good fruits. McDonalds and Subway inside.
Like any other truck stop, it will fill up by late afternoon, but there are some pay-to-park spots.
Fairly easy to get in and out.

Very great place 👏 and busy

DRIVERS PICK A LANE AND SIT THERE DONT SIT A WHOLE TRUCK LENGTH AWAY FROM THE TRUCKS TO SEE WHAT ONE IS FASTER. ITS A SMALL AREA TO CRAM 1,000 TRUCKS A DAY IN OUR FUELING AREA. IT BACKS TRUCKS UP ON TO THE ROAD AND CREATES ISSUES. ALSO STOP TAKING YOUR 30 IN THE FUEL ISLAND THIS ALSO BACKS UP OTHER TRUCKS THAT WANTS TO FUEL AND GO ALSO ITS UNPROFESSIONAL.

Friendly staff and a nice atmosphere. Get all your travel needs