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AT&T Store

Mobile Phone Shop in Austin

Updated: March 19, 2024 08:02 PM

AT&T Store is located in Austin (City in Texas), United States. It's address is 9900 S I-35 Frontage Rd Sb Ste. A-100, Austin, TX 78748.

9900 S I-35 Frontage Rd Sb Ste. A-100, Austin, TX 78748

5655+6G Austin, Texas

(512) 291-9800

att.com

Check Time Table for AT&T Store


Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 8 PM
Sunday11 AM to 6 PM

Questions & Answers


Where is AT&T Store?

AT&T Store is located at: 9900 S I-35 Frontage Rd Sb Ste. A-100, Austin, TX 78748.

What is the phone number of AT&T Store?

You can try to calling this number: (512) 291-9800

What are the coordinates of AT&T Store?

Coordinates: 30.158106, -97.7911379

AT&T Store Reviews

Frances Rodriguez
2024-03-10 01:32:37 GMT

I recently had the pleasure of being assisted by Jorge at AT&T, and I couldn't be more impressed. Not only did he help me upgrade my phone and lower my payments, but he also went above and beyond to ensure my grandmother, who speaks Spanish, fully understood the process by translating everything for her. His dedication and exceptional service made it a 10/10 experience for me, and as a long-time loyal customer, I can confidently say we need more people like Jorge on the team. Highly recommend!

Crystal Chidsey
2024-03-08 20:33:01 GMT

Jorge was so great helping me set up my account with my new phone. He took his time and was incredibly patient helping me reset my passwords to get logged in. These are the type of reps that go out of their way to ensure customer satisfaction. I appreciate the kindness and sincerity he provided to me and my son. Thank you Jorge!!

Paige Previvor
2024-01-02 18:42:06 GMT

I had the best experience buying a new iPhone from Abbey! She answered all of my questions (I had a lot) and she walked me through the process so seamlessly. She laid out multiple options for me and made the entire experience so pleasant! 10/10 recommend this location and would definitely ask for Abbey to assist you!

Alondra Torres-Diaz (Alo)
2023-12-06 06:36:23 GMT

Best customer service! Thank you to Manager Israel! So patient and extremely helpful with such a stressful situation I had. Over the phone and in person he was attentive, supportive and explained everything so well! Honestly would give him more stars if I could!

Gabe Capetillo
2023-10-16 19:35:32 GMT

Jorge greeted us at the door and proceeded to help us upgrade two phones. He also helped us save money by signing us up for DirectTv, which we did not plan, but we’re thankful he did. He made sure to make us aware of any discounts available. All in all, a great experience.

Nikki “Nikkilicious” G
2024-01-30 21:19:33 GMT

Manny at Southpark Meadows AT&T was very knowledgeable and helped me in a short amount of time! He’s helped me before about a year or so ago and he knows his stuff very well so thanks Manny!!!! Two thumbs up!!

T tate
2023-12-16 21:00:59 GMT

Abbey was wonderful and patient. She was able to get my account straightened out, in order to active a warranty replacement watch.

Firstnet doesn’t make it easy to get a replacement device activated, but she made it happen.

Abbey is a superstar!

Gillian Cox
2023-12-16 21:02:12 GMT

Abbey took the time and patience to work with our families and fix a watch issue we've been having with FirstNet for almost a month! After multiple attempts she was able to come up with a solution that works for all of us and more importantly work for the new watch! Did you know you can get asurion home protection for your entire house? Abbey also taught us about that. Abbey was kind, knowledgeable and PATIENT enough to figure out our troubles and actually help us, after many frustrating phone calls to customer service, we should have come here FIRST! Thanks Abbey!

Maria C
2023-07-16 17:40:57 GMT

Amazing service from Jessie James!!
He helped me and my fiancé pick out a new phone, was very knowledgeable and patient with us. He explained the process and even helped me recover my photos. We appreciated how kind and welcoming he was towards us 10/10!!

whoababy11111
2023-09-05 20:45:35 GMT

Manny the salesman met me at the door when I arrived. He was friendly, knowledgeable, and very helpful with all my concerns. Would recommend Manny and this store to anyone asking. 5 STARS

Brad Hagen
2023-07-27 23:09:02 GMT

Abby Diaz was fantastic.

She helped us navigate changing our family plan t mobile to at& and went the extra mile to upgrade out phones and our demands to keep some numbers and to change others.

She let us reschedule appointments as we decided on what changes and every time she greeters and worked with us like we were her most important clients

All four of us thought Abby did an outstanding job on each and every visit

If 10 is the best rating then Abby deserves a 10.

She made our experience with AT&T very personable and convinced us that AT&T is the best wireless service.

Chuck Johnson
2024-02-04 18:42:57 GMT

Great service, professionalism and quick help. I found the entire staff very friendly. Thank you for the all the help.

Richard Nabors
2023-06-15 19:43:02 GMT

Your representative Fernando was extremely helpful even though our problem took 2 and a half hours of his time. He was always polite and kept us informed throughout the process of activating our phones. I would recommend him to anyone. Thank you

Kristy Jalbert
2023-01-15 15:40:20 GMT

I had hands down the BEST experience I've ever had at an at&t store at this location with Shawn Dugas. He greeted me right as I walked in, guided me with so much valuable information + much appreciated honesty, and exhibited so much patience as I changed my mind a few times about which color phone I wanted to get...!

Walking in, I was a bit overwhelmed as my intention was to get a new phone and a single line after being on a family line for so long, but Shawn made it so quick and easy and we had a wonderful conversation along the way. Walking out, I felt empowered as an independent account holder, excited about my new phone, and grateful that I fell into Shawn's hands for this experience!

10/10 would recommend this location, and won't be going anywhere else!

JMZ CT125
2024-02-06 16:15:00 GMT

Very nice experience. Manager and employees were super friendly and helpful.

Jair Gonzalez
2022-12-26 18:04:15 GMT

It's a great feeling to be helped out by someone who knows their job and the product well. I recently had my phone stolen and the staff at this location made the whole process seamless and painless. They offered a ton of options to go with but in the end i submitted a claim for my stolen phone. I will definitely be coming back and sending anyone i know to them. A1 service.

Jessica Chamberlain
2023-09-26 02:08:50 GMT

Went to swap my phone because I got a new one and Fernando was able to assist me right away, answered all my questions & got my phone swapped with ease.

Charlene Henderson
2023-06-20 17:12:21 GMT

Jorge was very professional, attentive & informative. He exudes what customer service should be & he made our experience a good one. He also solved our problems with our phones.

Kattia Vega
2022-11-17 20:21:23 GMT

Our rep Jessie Castillo was very helpful and made the whole process a breeze! He was patient, informative and easy to talk to. His customer service skills were superb. I highly recommend him.

Matt Smith
2022-09-22 19:37:02 GMT

I had a rather difficult situation with a trade in but the staff at this location were nothing but helpful. They made sure they did everything they could for me and were friendly the entire time. Specifically Fernando Q. Jr was the person helping me through the process and when I say this man could not have been any more helpful i mean that. I don't think I've ever written a review on google before but I'm writing one now. Hopefully that translates how pleased I was with this location and their staff.

Write a review of AT&T Store


AT&T Store Directions
About Austin
City in Texas

Austin is the capital of the U.S. state of Texas, as well as the seat and most populous city of Travis County, with portions extending into Hays and Williamson counties. source

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